Crowne Plaza Venice East, an IHG Hotel

Palazzo Stern was lovely and on a quiet corner. The people that worked there were very kind and helpful. The full breakfast was very good; we chose from a menu several courses..coffee, a croissant or muffin, a yogurt and a main dish (eggs for example). The service was friendly. They have an outdoor terrace on the water which is just beautiful, but we we did not have luck to use it since it rained during our stay. The lobby is small, includes the reception desk and a small bar off the reception. With a beautiful staircase and decor reminiscent of another era. There are beautiful Murano chandeliers throughout. We had a junior suite for 4 (2 adults, 2 kids) and it was facing the water, which was lovely. Room included a queen bed and two rollaway cots. The room was nice size but all in all we had 3 beds in the suite. If I had seen pictures of the room configuration before the stay, I would not have chosen it due to being too cozy. The bathroom was nice & clean, had a large tub and a hand shower. We talked to the hotel about other room options, but the cost was prohibitive (almost double) for getting another room.. so we made the most of it. In general, Venice is pricey, the room was about 1000EU / night, and as I mentioned before, the hotel staff was helpful and accommodating. They arranged a water taxi (150EU) to the airport, which was convenient, they also arranged a free water taxi to Murano, courtesy of one of the glass factories, they gave us a nice tour.

This is a great hotel for families who want to visit Venice during the day but want to sleep somewhere safe & quite. It is located right next to a train station so you can hop on the train to Venice for under 3 Euros. It is clean and the staff is very friendly and helpful!

Everything was great, staff were friendly and accommodating, close to train station into Venice, room was better than expected, free shuttle worked out great, only minor issue was that room was advertised with complimentary breakfast for 2 and that was confirmed on check in at the desk but when my family of four went for breakfast the next day, we were told we were not even entitled to 2 breakfasts so we ended up eating at the airport rather than pay 12 Euro pp. Everything else about the stay was great

I like the location it’s very convenient to go to any where since the train closed by. And the room very spacious The staff were very helpful I would recommend my family and friends.

The staff at check in and especially check out were courteous and friendly and there was no wait. Also, we had rented a large van for our whole family to travel within Italy and they have the best parking situation of any of the 4 places we stayed while on vacation! It's right out front by their main doors & plenty of room for big vehicles! :) Also, it is so easy to get to the Venice Marco Polo Airport from there - which is why we chose it. Plus the neighborhood is quiet & had a couple pizza places right nearby. Thank you so much!

Very nice hotel with comfortable beds and enough space for our family of four. The train is right behind the hotel.