Hotel Veronesi La Torre

Functional hotel with some design Charme - but lacks some refurbishment Pool combo is attractive family stop overs. Closed to airport (incl airforce) with some late night activities

The property itself is magnificent, but the staff is rude, unmotivated and uninterested. I was a student a few years ago, and I have experienced much better service and hospitality in many student dorms… Furthermore, during our stay, we experienced a serious security/privacy incident as we got attacked by another guest in the SPA area. We complained about their kids screaming and playing in the SPA, although their rules clearly say that kids are not allowed in the SPA area. Staff members did not protect us during the incident, but decided to ignore the rules and distance themselves. This incident summarises well the general staff attitude. We emailed reception about the incident, and they IGNORED us. We travel regularly for work, and in fact, we work in the tourism sector, so we get to stay in around 50 hotels every year. This was one of the least hospitable staff that I have experienced in my life.

Beautiful hotel near the Verona airport. We had a junior suite and it was plenty of room for our family of three. Good service in the reception, at the pool, in bar and in the restaurant. Dinner in the courtyard was really good. We really enjoyed the pool on the extremely hot day. One small minus regarding breakfast: scrambled eggs and bacon were COLD, should not be.