TH Pila

Excellent food, but being very much a family hotel it was a bit noisy at meal times.

This place has a great location - truly ski in ski out. Slopes are decent but the alps can deliver much better. The service is friendly which is a BIG PLUS for being Northern Italy. The room is ok but 4 persons (2 kids in a foldable bunk bed squeezed in blocking the window) is reaaally small. Nice with new towels each day. But BUT this place is total out of this world chaos packed with Italian families yelling screaming SHOUTING!!! I mean really. Eating (decent food) at the giant food court/restaurant was a crazy experience. Feels like sitting in a school cantine - with a mix of grown ups and kids all shouting like kids! We rushed in to eat and had to run out each time. The acoustics are terrible and people are really shouting all the time which is an unreal experience. Kids shouting throwing food (music so loud in the kids play room it is not surprising that they are becoming deaf) I've been travelling to Italy all my life so I am well aware of the culture but this was out of this world. We felt more stressed up after a week here than beforehand and need a break now after this bizarre experience. Really a pity. Major warning to anyone looking for a relaxing holiday break.

The whole experience was extremely disappointing. From the moment we arrived at the reception and got very little information from the staff there to our departure. We arrived on a Thursday and were only given a sheet of paper with the list of services available and floors. We weren't given any information on skiing, or even told that it had closed for the day. When we asked again at reception the next morning about kids skiing lessons we saw on the kids club wall we were told that's only for those who arrive on a Sunday. Nobody told us there are tours available for non skiers, we only saw a note on a board on our last night. The restaurant is a nightmare, the level of noise makes it impossible to have a conversation over dinner so for us it became a mission to get food into us as fast as we could and leave. And staff don't clear plates until you leave, so if there is 4 of you in a small square table, by the time you get your main course you are surrounded by dirty plates and trying to make space for the kids. There is a soft drinks machine which was basically always empty apart from water and some kind of fake Fanta type orange that sprayed everywhere.. After we ate our dinner as quickly as we could, we would go into the theatre area which was generally full of screaming kids but still so much quieter than the restaurant and have an after dinner drink there. The shows are all in Italian even though there are a few non Italian speaking guests but they are never included.

Perfect for family skiing........... Lovely time Food excellent Great location