Albergo San Biagio

Two hours after checking out (and two hours' drive away) I realised I left a wine gift box (3 bottles of relatively expensive wine) in the room. After several calls to the reception and their checking the room and lost &found items, as they said, I was told there was no wine gift box anywhere. On top of that they were also trying to convince me I made up the whole story, I did not even purchase any wine, I might not be aware of what I was doing etc. - implying I was lying. Disappointed by their attitude, unprofessional! Well, I know I purchased the Pulcino Vino Nobile as a gift for my family back home, put it on the corner table in the room and regretfully forgot to pack it when I checked-out. My travel buddy witnessed the situation. The wine box could not just vanish into thin air! Whoever drank the wine, I hope they liked the choice!