The First Roma Arte

This is a boutique hotel near the Piazza del Popolo. The junior suite was spacious, with a comfortable bed and a bath with a very nice shower. The staff was excellent and was very attentive. They made excellent recommendations and reservations for dinner. There were two issues I had with the hotel: 1) was the air conditioning and 2) noise at night. The cooling/heating system was an all or nothing option. Rome was unseasonably warm. When I arrived the heating system was on and the room was 25c or 77 degrees. Because the air was not on, the only way to cool the Rome was to open the window. At night the window could not remain open because of the noise from a service courtyard. After 2 days, I complained that this system was unacceptable and they turned on the air conditioning, which also helped with the noise issue. Unfortunately my last night they again turned on the heating system. To me in a 5 star hotel it’s fundamental that you ought to be able to control the temperature in your own room. Not being able to, is not an option.