1/29

Best Western Plus Hotel Spring House

4 star hotel
Kids stay free
9.2/10 Wonderful
(1082 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

Best Western Plus Hotel Spring House is a great option for families visiting Rome, with many guests praising its convenient location near the Vatican. Families appreciate the spacious family rooms, many of which are duplex rooms, offering ample space and a unique split-level layout. The hotel also receives positive feedback for its friendly and helpful staff, who consistently go the extra mile to ensure a pleasant stay. While some have noted that the king-size beds could use an upgrade, the overall experience, including the well-regarded restaurant, is overwhelmingly positive.

Guest highlights

The incredibly friendly and helpful staff
The spacious duplex family rooms with a unique split level design
The convenient location, a short walk from the Vatican
The hotel restaurant, which many preferred to other restaurants in the city

About the hotel

A full-service spa, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Best Western Plus Hotel Spring House is located in Rome City Centre, a neighborhood in Rome, and is near a metro station. Trevi Fountain and Vatican Museums are cultural highlights, and some of the area's notable landmarks include Pantheon and Spanish Steps. Traveling with kids? Consider Bioparco di Roma, or check out an event or a game at Foro Italico. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–10:30 am: eur 10 for adults and eur 10 for children
Room service available

Spa

Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Things to do

24-hour fitness center
Full-service spa
Sauna

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
Renovated entire property - march 2020
Tv in lobby

Nearest Airports

Airplane
Roma Ciampino Airport
17 km from this hotel
Leonardo da Vinci-Fiumicino Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Hotel Spring House
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

19 reviews

Review data

5 star reviews

79%

4 star reviews

16%

3 star reviews

0%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Hotel Spring House

Showing 1 - 10 of 19 reviews

Latest reviews (19)

H

Heather

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

We really enjoyed our stay here. The staff were great, especially Ricardo and Ettore (I hope I spelled that right? He works at the front desk) everyone was very friendly, the continental breakfast was expansive and included a lot of food for 15 euros each and we actually found that we preferred the restaurant food at the hotel far more than many of the restaurants we tried in the city and it's much less expensive. The only problem we had was the king bed. It was extremely worn and I ended up having to use our air mattress for my husband because after one night, he couldn't walk and my back was in a lot of pain as well. Definitely need to upgrade the mattress but overall our stay with a family of 4 in the loft room was exceptional. The hotel was clean, the bathroom had great water pressure, it was a 2 minute walk to the Vatican entrance, lots of shopping, food and gelato nearby.
W

William

22 May 2024 - 24 May 2024
reviewed on hcom

5 out of 5 stars

The staff was very friendly and helpful with recommendations. The room was clean and had plenty of space for a family of 4. Very close proximity to the Vatican which was a big attraction for our family.
G

Gary

28 Mar 2024 - 31 Mar 2024
reviewed on hcom

5 out of 5 stars

The hotel was lovely. All of the staff were friendly and welcoming and the family room, although compact, had a real “wow” factor due to the split level set-up and a plant through both levels! The main bed upstairs was large and comfortable, and the kids beds downstairs were a little more basic, but they found them comfortable enough. We booked the sauna room and was pleasantly surprised by the facilities which were small and limited to 4 people, just right for us, with the benefit of being exclusively for us for the duration of the booking. The location of the hotel right on the Vatican City border wall was perfect and was literally a minute Walk from the entrance to the Vatican museum, and a few minutes further to St Peter’s Square. Central Rome was 20 minutes on the metro. We didn’t eat at the hotel as there were lots of nice restaurants within a few minutes walk (as a result of the competition there is quite a lot of touting for business). If I was being picky I would say we could have done with a little more storage upstairs, and the downstairs wardrobe was a squeeze for us all. There were 2 televisions, one on each level, but because it was open plan the remote control on one level would control both sets! Overall, an excellent weekend stay in a modern hotel, with great customer service and positive experience! We will definitely return the this Best Western hotel.
L

Lateshia

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

This property was only a 5 minute walk from the gate to Vatican City. Perfect location for a family trip to Rome. Great customer service.
i

isabel

22 Sept 2023 - 24 Sept 2023
reviewed on expedia

5 out of 5 stars

The staff could not be nicer!!! The junior sweet was wonderful and beds perfect!! Would definitely stay again.
J

John Paul

29 Aug 2023 - 5 Sept 2023
reviewed on expedia

5 out of 5 stars

The room was fantastic! Staff was friendly and willing to help! I highly recommend this hotelif your traveling with family and small children
C

Chris

21 Aug 2023 - 22 Aug 2023
reviewed on expedia

5 out of 5 stars

Great room for our family of four, the roof terrace with 2 outdoor hot tubs, sauna and relaxing seating areas was a really nice surprise. Would definitely stay here again and will recommend to our friends.
M

Milica

31 Aug 2023 - 1 Sept 2023
reviewed on expedia

5 out of 5 stars

The room is great!... A duplex that can comfortably sleep 5 (2 adults & 3 kids) with sky lights with automatic shades. The staff were lovely and check-in was smooth. The parking garage is a bit complicated. Its a big plus to have it, but key card access would be a group add to the process (versus having staff walk you in etc.).
R

Rajesh

6 Aug 2023 - 8 Aug 2023
reviewed on expedia

4 out of 5 stars

Clean and safe for family
C

Claudio

18 Jun 2023 - 21 Jun 2023
reviewed on expedia

2 out of 5 stars

I frequently travel and rarely complain about hotels as a price and its location is known and agreed to when booked. In this case, I.booked a "quadruple" occupancy family room capable of having 4 persons. At the hotel I was forced to pay extra for the 3rd and 4th family members in the room which was $20 euros p/p per night. Don't advertise a quadruple room then charge extra for it! A $15 EUR fee also added for a buffet breakfast p/p per day.which is normally fine but when paying a large sum such as this for a Best Western, I find it a bit ridiculous and is just simply gouging visitors. My expected/advertised rate was $1000 euros for 3 nights which included the normal taxes/fees etc. Total bill was over $1300 EU for 3 nights at a Best Western with limited facilities and so so location. NOT IMPRESSED! A few of the staff members were ok, but others lacked knowledge of the area and only 1 room key given. The area around the hotel was VERY dirty with alot of garbage on the streets. I understand this is not the Hotels fault but just want others to know. This hotel was booked months in advance (not a late booking) Its very close to the Vatican but a significant distance to other Rome attractions (Trevi Fountain, Spanish Steps, Colloseum) Be careful when booking this hotel! Ensure you are paying for what is advertised and included/excluded. We stayed 2 other nights in area close to Trevi Fountain which was far superior in terms price, location and area cleanliness.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels