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Grand Hotel La Pace

5 star hotel
8.4/10 Very Good
(437 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Nearby attractions

Grand Hotel La Pace is located in Sant'Agnello. The area's natural beauty can be seen at Sorrento Peninsula and Deep Valley of the Mills, while Museo Correale di Terranova and Chiostro di San Francesco are cultural highlights. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Free area shuttle
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
2 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast available daily 7 am–9:30 am
Room service available

Spa

Manicures and pedicures
Massage/treatment rooms
Sauna
Spa open daily
Treatment room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Things to do

Fitness center
Full-service spa
Outdoor pool
Sauna
Shopping
Spa tub

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Naples International Airport
31 km from this hotel
map

Reviews that mention...

Family Reviews

for Grand Hotel La Pace
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

2 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Grand Hotel La Pace

Latest reviews (2)

L

Lydia

2 Jun 2023 - 8 Jun 2023
reviewed on hcom

2 out of 5 stars

Yes this place may have been 5-stars 20 years ago, when the staff were still young and the pillows were still fluffy. Nowadays it could use a top to bottom makeover, from the stinky vestibule, to the stiff beds and rough linens. Everyone is grumpy, the bus drivers, the front desk, especially the old night shift. Staff entered our room unannounced on the daily every morning, with us still sleeping in bed. Towels were thin and dirty, I had someone's hair or makeup on each new towel I received. Front desk is rigid and unaccomodating, and the night shift just stares at you grumpily. Most importantly, they don't like anyone lounging in the lounge area, we got kicked out with a wagging finger twice. This place is overpriced for the rusty hardware, unfriendly staff, and the rockhard pillows you get, plus the furniture is just hideous. Lastly, not a single sidewalk in a one-mile radius, this place is NOT walkable, matter of fact, you'll be risking your life getting around without a ride. The pool is nice, but my family will NOT be returning to enjoy it, because it's not open long enough in the evening. Honestly, I just felt like I was back in grade school, being watched and chastised constantly. Sad and spoiled vacation.
H

Heather

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

The hotel has very impressive lobby if you like lots of gold, pastel leather seating and marble, but the award of 5 stars should not depend on the amount of marble on display! The restaurant was extremely disappointing - the evening menu really limited and the quality just mediocre - and the breakfast was decidely ordinary. The location turned out to be a 15-minute trek uphill from Sant Agnello train station - not such a problem if you're agile, but the 3 daily set times for the free shuttle bus into and back from Sorrento were dreadful and simply did not reflect the needs of a family with young children. In a week, we didn't manage to be able to fit in with it once and I suspect a lot of others were in a similar position. I also thought that, for a 5* hotel and bearing in mind that Sorrento is only 10mins away, they could have had a much more frequent service. Also, bizarrely, they asked us to pay for an organised trip with cash and only after extreme persuasion did they go through a convoluted process of obtaining a manual credit card slip from the operators for us to sign, when they should have just added the cost of the trip to our hotel bill! Not the 5* experience we're used to - where one of the reasons you pay extra for that type of hotel is to make things easy. That said, the complementary sparkling wine and fruit at the start and the chocolate on the pillow every evening were nice touches, but sadly, not enough to influence us to recommend it to anyone else.
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