Angsana Bintan

We first stayed at the Angsana some 9/10 years ago when the children were toddlers coz it was quick getaway and it has since become a reliable go-to quick getaway resort for us. We always go with the junior suite which is comfy (get the ground floor ones which open up to the pool). We are familair with the restaurants - we like the spot by the beach which has movie screenings these days. The staff are attentive. There's enough to distract you in and around the resort (massage, kid's room, gym etc). But since the children now golf, the bigger draw for us is that we can play the Laguna course which is a stone's throw away (sister property too so just sign everything to the room and settle up one shot). Even if you want to squeeze in a quick 9 holes. The only grouse is that there is really nothing much to do in Bintan. The Plaza Lagoi is a waste of time and I'm still not convinced by the private dinner at the beach, golf course, kelong etc. Something missing. And I don't just mean the air-conditioning. Bintan is still an awesome place to golf with Ria Bintan being an awesome course you have to play in this region so we will be back for golf for sure BUT as much as we like Angsana and will recommend it whole-heartedly to families with young children, we may be weaning ourselves off this place slowly but surely as the children are more grown up now and need more engaging distractions.

We much enjoyed the eco workshops, walks and baby turtle releases. Staff were always friendly and mostly very helpful. We are not keen on 'tick box' excursions, and with persistence we managed a private excursion to 'real' parts of the island and talking to the local population when visiting a school, Temple, Hospital and a local wedding etc. This was a real highlight of our visit to the wonderfully friendly Indonesians. Thank you.

We were greeted at ferry terminal by Yogi and the team .Very friendly.Short bus ride to hotel.Staff greeted with great big smiles .Our room was not ready ,so we explored beach side cafe.We now know why it wasnt ready as they had gone to so much trouble.Our bed had flowers in the shape of a heart and message "Happy Anniversay"and a cake. To this we would like to thank all the staff. It was a fantastic touch. We loved the resort even though it was a bit dated and expensive. We certainly recommend to all friends & family. Food, drinks ,service & activities all good.

Truth be told, the property is quite dated. However, they make up with excellent, friendly and authentic service. Staffs (Hotna, Wiwik, Gin etc) are very warm and welcoming and you could tell that they are very genuine. My family was initially not quite happy with the condition of the rooms but the Management was quick to change for us on the next day. Very proactive and attentive. Otherwise, do not expect too much as this is a very resort style decoration. Cassia, which is next door and was opened in 2017, seems more trendy. In terms of dining options, this is quite okay as visitors can always go the neighbouring Banyan Tree Resort or Cassia in addition to the two restaurants/cafe located within the property. The private beach is very well maintained. Scenery is superb, so this is a perfect venue for a short getaway with laid back atmosphere. We tried the Angsana Spa and were very happy and impressed. Everything was so on point and the skills of the spa therapists (Tati and Rose) are one of the best I have come across. Overall, it was a very satisfying stay for my family. Hope to visit this resort again soon.