HARRIS Hotel Batam Center - Batam

All staff including front desk, cafe staff and housekeeper are friendly, polite and efficient. Food at the hotel is nice. Many varieties for the breakfast. Convenient locations and easy assessible via grab service with reasonable cost. Three minutes walk to Bartam ferry terminal so no hassle to catch the ferry. The only downside is the hotel only come with dim lights. If you have child who likes little reading in the evening is not encouraged. Otherwise, everything is good 👍😊

Most friendly and helpful staff. Very responsive to our needs. Overall, a worthy and decent place to stay with family or friends, at a reasonable price:)

Just mins walking from the Batam Centre Ferry Terminal to Harris. Nearby shopping mall with retail, food, toys, grocery. Hotel staff friendly. A little old-looking on the outside. Modern look on the inside, seems like recently touched-up. Good sea-view room. Simple room with toilet, etc. Adult pool... too bad, no kiddy pool. Overall rating (0 to 5 Great) = 3

My 4th times visit with my family. Location is so convenience, excellent service! A welcome plate of fruits really brighten up our day! Even provide cleaning service and checking on replenishment during the evening time if needed. Great improvement on the variety of breakfast!

I will definitely come back and even recommend Harris Hotel to my friends and family when they plan to go to Batam. The color of the environment is so fresh and inviting. The whole place is clean. The room is well maintained. It is very near the ferry terminal and the Matahari mall. Friendly people will greet you, from the frontdesk to the cab caller. I would only like to suggest some improvements to be made on the Wifi connection and the food variety. I cannot readily connect to the Wifi even if my phone has already "discovered" the connection. I would still need to have somebody tinker on my device before their staff can have it connected. Also, their food may need some more variety specially with the ones being prepared/cooked. Although I really loved the Chicken and Mushroom soup, I've had about 6 servings I think!

Overall I will rate this hotel as above satisfactory, as the location is very convenient, room was clean, the service staffs are a young team of high energy people and makes you feel the lively young theme of the hotel. Stayed 2 nights with my baby. I had requested for King sized bed with seaview on the reservation, and when checking in at the reception double check with the lady, and she said yes is King Bed, but the bed was a queen sized. Didn't ask for change as it isn't so big an issue and we know it was peak occupancy. 1st night at 10pm, we can hear children running and jumping sound .... quite loud, not sure is next room or above. Nothing fault of hotel, but a bit disturbing when we are almost asleep. Think they stayed only one night...luckily...Bedding is clean, no spotting seen on bedsheet as mentioned by many others who had commented previously. When entering room initially, there was a stale smell from carpet. But with aircon running after one night, smell not so strong. Think housekeeping should equipe staff with some spray to remove stale smell on carpet....quite common in many other hotels I stayed before and most likely caused by earlier customers wetting the carpet. Everything else was fine. I give 4/5 as my rating. Will surely return in June holiday.

Location is very convenient as it is just a stone's away from Batam center ferry terminal. It is ideal if you are travelling with young kids as you need not walk a lot. Breakfast spread is so so only, a bit over rated as per web critics and we spotted 1 or 2 houseflies flying around our tables too.Hotel amenities is also nothing great too as per earlier expectation. Most importantly felt a bit cheated as it is mentioned in the hotel booking form that there will be a Dino kids club and free shuttle bus to Nagoya. In the end none. Dino kids club is available only in Waterfront Harris branch and somehow or rather they stop the service of the shuttle bus. They should have removed the clauses if they are no longer valid so as to avoid misleading. Hotel staff are not all very fluent in English as well, some don't really know 100% of what I requested and got to refer to another colleague of theirs to stand in. Having said that, one of the hotel staff did volunteer to give us a free ride in their Harris van to Batam Center as it was heavy downpour at that time and we had no big umbrellas and we were travelling with our young toddler as well. The plus points is that Harris provide free cot for my toddler and it is big enough and the room is also spacious enough to accomodate it plus our other luggages. We are also given a room with the sea view so we can overlook the ferry terminal from our hotel room so that is nice indeed.