Novotel Lampung

Nice and spacious room, comfort bed, good view for double view ocean and mountain view, great pools for the whole family. Unfortunately bad service at front officer.

The hotel is nice - very interesting architecture with great views of there surrounding urban agglomeration, but worn out for being such a new building (elevators, room interior). The spaces are large and well-designed but feel somewhat empty. The room is very nice however you could hear children screaming next door, below and above us. Also the lack of a/c in the hallways made the corridors and circulation spaces noticeably uncomfortable during the day. However, despite these relatively minor issues, the staff made a real effort to make us feel welcome and the breakfast was well presented and good. There is a well-appointed fitness centre, a huge pool, conference spaces, a wedding chapel? and a bar/lounge, with outside terrace. The latter zone doesn't work as well as it could - for example the singer in the bar was situated in the smoking area while the bar itself was separated from her by a glass wall - a strange concept.