Kamandalu Ubud - CHSE Certified

Was looking forward to this stay for over 5 years! Totally devastated by the reality. Don’t be fooled like I was by the lovely instagram posts! The hotel is very tired and none of the selling points are even open! 2/3 of the hotel is closed and under renovation and the remaining 1/3 is very worn and tired. The lagoon and the Forrest swing were both closed as part of the renovation. I wasn’t made aware of this at the time of booking! Pool was cold and pretty dirty. The pool ladder was basically falling off, felt like it might go every time I got in and out the pool and I’m very light. Staff felt like they weren’t that interested. They don’t even bother to put pool towels or cushions out, we had to ask. Reception staff were lovely but it definitely wasn’t a 5 star experience. It should be closed for the renovation! It felt like it was running on bare minimum. Very bad accessibility for those with children or disabilities. Lots of stairs, no lifts! About the only thing going for it was the location! Very disappointed indeed! A warning to look elsewhere!!

This is one on the best hotels I have been with my family ever. The concept, villas within a Balinese town make it beautiful. The hotel staff is very very nice and polite. They are always looking to make your stay as much pleasant as posible, and there ara a lot of small details along your any that will make you fill more and more comfortable. If you like yoga, I hardy recommend y the to visit the Yoga pavilion early in the morning it is just magic.

One of the most stunning hotels I’ve ever stayed at! Gorgeous forest views, rooms that were spacious and spotless, and delicious complimentary breakfast with an excellent variety of options. We loved the outdoor rainforest showers, the infinity pool, and the forest swing. Also enjoyed a massage and flower bath at the spa. The staff everywhere are incredibly friendly and go out of their way to provide impeccable service. Important to note - this is not an accessible resort, there are steep stone stairs everywhere. A perfect option for a romantic getaway or a unique family trip. The hotel also has a shuttle to and from town and Ubud is definitely worth exploring. If you’re tired of beach resorts, definitely check this place out!