BoHo Bingin Beach

My friend and I stayed here on our trip to Bali and honestly it was one of the highlights of the trip! Such a beautiful hotel with loads of personality and cute touches/attention to detail. The staff were amazingly kind and helpful, and nothing was too much trouble. The manager also recommended that we visit Thomas Beach, which was really beautiful - thanks so much! I have already mentioned to several friends and family how lovely our stay was and would not hesitate to book again.

I realise that this is a challenging time during the pandemic, but it would have been good to know in advance that there is no food available at the property and no staff after 5pm. I had understood from the description that there was a restaurant and breakfast was available - I was there with my children and not being able to order food, made it quite challenging for us and the hotel team offered us no solution (I know that gofood or grab are an option - but this was not possible for us on that day and the staff could have offered to help us out). Also the air conditioning could do with a service as it wasn't working and the rooms were very very hot. While one of the hotel team was very helpful, the others just seemed very uninterested, tired and not at all willing to help us. I'm sorry, I don't normally leave reviews - especially negative ones but given the price we paid, and having lived and stayed in many hotels in Bali for more over 10 years, this was really disappointing. It really is a beautiful property and in normal times, I'm sure the service is great - it would have been great if we got better treatment.