Puri Sebali Resort - CHSE Certified

Absolute worse resort I have been to! Don’t waste your money or time there. Visited Bali with my family and stayed at several different resorts in man different locations. This by far was the worse resort I stayed at. I stayed for a few days and I definitely don’t recommend it at all. Service, staff, and cleanliness were shocking. The staff including the general manager were so rude. They threatened my husband saying that they’ve got copies of our passports and our details, calling us liars because we needed to check out early due to emergency back home, hung up on my husband saying he has no time for him. They also accused us of stealing the music Bluetooth device after checking out while we didn’t even have one in our room when we got there. We chose to stay at a villa wanting to have our own private pool. However, we couldn’t even use it due to it being so dirty. Leaves, dead insects and creatures floating all around. Housekeeping wasn’t done properly. The only thing that was getting done was the bed and getting rid of towels. Bins did not get changed everyday and essentials weren’t getting restocked on a daily basis. Our room had a double bed instead of a king which did not meet our room descriptions. Public pool was small and does not really accommodate for the amount of people staying at the resort. We couldn’t really use it because it was always full. Overall, we had a shocking experience and will never be back there or recommend it to anyone.