Lotus Bungalows - CHSE Certified

Well..wanted to forget this horrible experience after having such a wonderful trip and loving the Balinese gracious hospitality in every single hotels/villas we've stayed but got an email feedback from the foreigner manager who needs to either refresh her skills on handling guests and managing a hotel or learn from her host country.. We asked, we informed,,we do not need two rooms as we have 2 young children who sleeps with us in the same room. No..we cannot just have an extra bed..she said we have to have 2 rooms. She said our two children are using the hotel resources therefore we need to pay for the extra room so even though we would sleep in one room and use one air con and probably be outside all day..but it doesn't matter. I looked through tripadvisor on my android phone while on the road and decided last minute to book a hotel. Tripadvisor doesn't have an option to enter accompanying children. My mistake for not checking again on expedia and reading fine details but we NEVER had any problems and paid extra for bed and breakfast when we check in. My husband got angry when the manager just walked off without any explanation.. Accusing us of trying to bring our kids in for free and then being chased out of the hotel by one of the hotel employee is a horrible experience for a family holiday. We don't plan to ask for a refund since making money is all it seems for this establishment, and according to the manager "guest that don't want to pay we don't want to have anyway"