InterContinental Chennai Mahabalipuram Resort, an IHG Hotel

The place needs a lot of maintenance and upkeep. Citing Covid as a reason, they are slacking off on providing several services and amenities - which does not make much sense. For example - for over a 100 guests staying at their premises, they've only provided 4 beach beds. Their on-site restaurant which they claim operates for 24h, opens for breakfast and then only for lunch, and then for dinner. While travelling with kids, this is definitely a problem. They have only one restaurant on the beach which is closed until 5pm. Service is really not great compared to the other 5-star hotels along ECR - which is in the same price range or lower. We left feedback at the front desk and they paid little or no attention to it.

Excellent stay. All time favourite. Suitable for both business and family.