Grand Hyatt Mumbai Hotel and Serviced Apartments

Loved the stay , it was very comfortable . The staff were especially very hospitable and most of our requests were met with a smile. We stayed with our twins and toddler and had a 1 bedroom apartment, and it was the perfect choice with lot of amenities. Would stay again 10/10

This is an excellent property for individuals, family and corporates. Very good location, excellent food and top notch service.

I booked this property for my family. They had to stay only overnight. However, they really liked the space. The apartment is quite spacious and with all necessary amenities. Would definitely recommend it.

Challenging check in and had to push staff to get things moving quickly even though I had three children falling asleep in the foyer

This was my third stay at Hyatt residences however, I had a terrible experience. We were 6 friends staying in a 3 bhk apartment. We had a kid too with us. One Sunday evening, we were told at around 8:30 PM that were were making too much noise and disturbing the neighbours few rooms away. On trying to explain the manager that it was normal conversation we were having and how could someone expect us to stop talking at 8:30 PM, he was very rude and arrogant. There were 8 people who barged in to check how many people we were. He also confiscated our poker chips and a speaker which was fine the first night but on the second night it was against hotel policy. At checkout we wanted to have a word with the manager and express our grievances however, we were told everyone is busy and we could leave a review online. The hotel walls are not sound proof and normal conversation travels through walls. Would not visit again after this experience.