Spirit Hotel Thermal Spa

It was not our first visit to Spirit, but unfortunately we realized that the hotel loosing it's shine. Over 25 min chick-in time, pretty used rooms and good but not at all outstanding dinner experience. Kept the 5 start pricing, but moved to 4 star in experience... On top it was full of children on Sunday despite the Adults only weekend! We initiated some dialog with the reception, but we got only questionable explanation, but nothing else. We are pretty sad to se that an other great Hungarian hotel fall down on quality

In a small town ~2 hours drive from Budapest, excellent location for a spa and wellness hotel. Built in 2008 but looks like new, very well maintained. Polite, friendly and professional staff, everything clean, serious ongoing cleaning and desinfection all day long and everywhere to avoid covid. Spa: medical consultation and various treatments available, massages, baths, local thermal water as well - all top quality! Wellness is large with various in and outdoor pools for children and adults, also a large one for good swimmers. Children may be a bit noisy but certain areas are reserved for 14+. Saunas in a joint building, ~10 different one, calm and clean, excellent for relaxing. Outside area is large, green, well kept in order, nice rest area. Main restaurant is buffet type and a bit crowded but well managed by staff, food is great quality and wide range. Finally a place with professional waiters, with great service attitude and smile - believe me, this latter is not always obvious in Hungary. At checkout had some problem with payment via hotels.com but customer service sorted it out. Took long and should have been better managed by reception and a word of apology would have been appreciated.

Great spa, facilities in good condition, food was good. Little disappointed with food and beverages available at the spa during the day. Would have liked to see a better separation in the adult area from the family area.

The Spirit Thermal Spa hotell is excelent for a Spa week end, (try to avoid holliday periods for children); nice enviroment, nice personall, but overpriced. Specially the beverage, is expensive, considering that almost everything, (wine), is localy produced.