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Mandarin Oriental, Hong Kong

5 star hotel
Kids stay free
9.6/10 Exceptional
(835 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Located by the sea, Mandarin Oriental, Hong Kong is in Central & Western District neighborhood and is connected to a shopping center. Central Ferry Piers and The Hong Kong Observation Wheel are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Landmark Shopping Area and IFC Mall. Traveling with kids? Don't miss The Peak Tram.

Popular amenities

Family friendly

Babysitting (surcharge)
Dvd player
Free cribs/infant beds
In-room child care (surcharge)
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (hkd 190 per day), wired internet (surcharge)
Available in some public areas: wifi (hkd 190 per 24-hour period), wired internet (surcharge)

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6:30 am–10:30 am: hkd 372 for adults and hkd 251 for children
Coffee/tea in common area(s)

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - thai
Massage - prenatal
Massage/treatment rooms
Reflexology
Spa open daily
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Hong Kong International Airport
24 km from this hotel
Shenzhen Bao'an International Airport
53 km from this hotel
Macau International Airport
61 km from this hotel
map

Reviews that mention...

Family Reviews

for Mandarin Oriental, Hong Kong
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mandarin Oriental, Hong Kong

Latest reviews (3)

K

Keith

15 Nov 2023 - 16 Nov 2023
reviewed on expedia

5 out of 5 stars

This is one of the best hotels in the world that I've stayed in. I reserved a junior suite which, unlike most hotels, was actually a suite and not just a larger room. The executive lounge was also excellent.
H

Hazel

28 Jun 2023 - 30 Jun 2023
reviewed on orbitz

5 out of 5 stars

The hotel had amazing service. We brought a toddler with us and they baby proofed the room before we arrived. Hands down a real 5 star hotel.
A

ANITA

Invalid Date - 14 Dec 2022
reviewed on orbitz

4 out of 5 stars

Location is at the center of the financial district facing the famous Victoria Harbor. Very convenient to take the ferry or subway. The rooms and lobby are luxurious and grand; however, the families in the room might need some upgrade such as replacing the wood blinds at the bathroom so they can be rolled up/ down with a touch of a button rather than pulling the old fashioned strings. The bathroom in my suite had a grand view of the harbor, but rolling the blinds up was quite a chore! Housekeeping did a great job as well other staff at the hotel, including the ones at the Mandarin Club Lounge. Wished the lounge would offer a wider dejection of food and drinks. It seemed quite limited compared to other club level lounges at other hotels in Hong Kong. Overall, it’s a more traditional hotel and luxurious.
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