Iberostar Creta Panorama & Mare

We really enjoyed our stay. Wonderful views, beautiful hotel, good food and enough variety, very friendly staff and the most amazing animation team. We arrived quite late at night and the check-in went smoothly and there was even the possibility to get something to eat at the restaurant. One thing that was a bit overwhelming was the amount of information during check-in (opening-closing hours of different restaurants and kiosk, beach towels, etc), especially late at night and after quite a long trip. But the staff kindly explained everything again the next morning and there are also timetables in the elevators and an activities schedule on the screen downstairs. Things we had some trouble with were the sharp edges of the fence around the football field (a hole in the ball and a crying kid after less than 20 minutes) and the loud noise you would hear when the neighbours flushed the toilet. That was something unexpected the first morning, but after that we got used to it. Despite the (to us small) inconveniences, we had a great holiday and we will definitely come back.

The resort is a dream. It is unbelievably beautiful, green, with tropical trees (palms) and a very friendly staff. For us, this was a first time in such a huge resort. We were mostly positively impressed. A huge enterprise of staff in different roles are there to help and serve you. Many activities in the resort, although we mainly did not stay in the hotel at the day time, but you can. Mixed audience, both families with kids and young couples, or elderly couples. Mostly German, French, Russian and Polish. We had rented a car, so we mostly roamed in the island of Kreta. Food was delicious and the view on the terrace is amazing. The interior of the room feels old and used compared to the setting and view of the resort. This could have been and should have been improved / renovated. on the first day we had a hard time after finding some hair on the bedsheets, but the staff tried to help us by cleaning again.

The rooms are small (20m2) for the price of the hotel but seems to be hard to find bigger rooms in the island. The hotel is big and nice for walks. The beaches are calm but not big. Swimming pools are great. Only downside there is that are full of kids, no one for only adults. The food after 5 days is boring but for few days is okay.

A superb place for a family holiday. The staff are great and the Entertainment Team are outstanding. There was a decent choice of food, and plenty of it. The only let down, was the salt water pools. As the water evaporates, the salt doesn't. Leaving a really salty pool that stings your eyes.

The Hotel is very good and clean just would be worth a bit revamp of the bathrooms as looks very old. Amazing food. Lovely swimming pools, mini club and animation team. Perfect for family with kids. Staff member helpful. I was all inclusive and was worth the money. Only one thing if you want to eat dinner as is included one in your stay for AI book ASAP after arrival as usually is booked out and people are on waiting list. The hotel sometimes is overbooked so they don’t had the room for us and transfer us to near marina hotel which was good. Because of inconvenience they upgrade our room to sea view and got us free towels for all week and free safe. We are not fussy so we didn’t mind. Overall relaxing and good place to go on holidays . I would defiantly recommend and go back.

What a beautiful resort this was. Perfect location with beautiful private beach. Located at top of the hill with lots of beautiful trees and flowers all around. We had lovely time with my 5 year old daughter. They have entertainment for kids as well as adults every night. We had booked half board and Breakfast and dinner was amazing. They also used to serve fresh fruit juices by the pool every afternoon free for all guests. Kids club is also available in case you want to leave your kid for sometime. I would definitely recommend this for everyone and will visit the place again.