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Hotel Fire & Ice

4 1/2 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(249 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel Fire & Ice is a great option for families, offering spacious family rooms with a charming lodge-style decor. The rooms are well-equipped and the family suites include bunk beds, a particular hit with children. Families consistently praise the excellent restaurant, serving superb food, and the fun amenities such as a playground and mini golf. While some guests have noted variations in staff attentiveness, the overall experience is positive.

Guest highlights

The spacious family rooms, perfect for families with children.
The family suites, especially the bunk beds.
The superb restaurant food.
The fun playground and mini golf.

About the hotel

With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a restaurant and a full-service spa.

Nearby attractions

Hotel Fire & Ice is located in Grefrath, a neighborhood in Neuss, and is in a rural area and near the airport. Schloss Hülchrath and Stiftung Schloss Dyck are local landmarks, and travelers looking to shop may want to visit Wochenmarkt Carlsplatz and Stilwerk Duesseldorf. Traveling with kids? Consider Krefeld Zoo, or check out an event or a game at Merkur Spiel-Arena. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.

Popular amenities

Family friendly

Children's games
Laundry facilities
Mini golf
Playground
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
2 bars/lounges
Buffet breakfast available for a fee 6:30 am–10:00 am on weekdays and 8:00 am–11:00 am on weekends: eur 19.9 for adults and eur 9.95 for children
Coffee/tea in common area(s)

Spa

Massage - hot stone
Massage - sports
Reflexology
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski equipment rentals
Ski passes
Ski storage
Ski-in/ski-out access
Skiing lessons
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Downhill skiing
Fitness center
Full-service spa
Mini golf
Playground
Ropes course
Sauna
Shopping
Sledding
Snowboarding
Steam room

Outdoor

Picnic area
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Lockers available
Reception hall

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Duesseldorf International Airport
15 km from this hotel
Cologne Bonn Airport
47 km from this hotel
Dortmund Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Fire & Ice
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Fire & Ice

Latest reviews (4)

Z

Zachary

2 Dec 2023 - 3 Dec 2023
reviewed on expedia

5 out of 5 stars

Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
M

Marc

22 Oct 2019 - 23 Oct 2019
reviewed on expedia

5 out of 5 stars

Very nice hotel, family room perfect for children.
A

16 Jun 2017 - 19 Jun 2017
reviewed on expedia

5 out of 5 stars

The family suite was perfect - bunk beds for kids a hit! Restaurant food superb. Helpful staff. Fun playground and mini golf. Didn't ski - but fun to watch others! Great experience all around!
A

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

On first arrival the staff were great. At check out the staff had cooled off. The hotel was very nice and a great family suite. This was perfect for our family of four. The breakfast was very good with some interesting additions. All food fresh and good selection We decided to ski so asked for a late checkout and paid an additional 30 euros for this. I would definitely recommend the hotel to friends if in the area
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