Hotel Nikolai Residence

We had a fantastic stay at hotel Nikolai Residence and were very warmly welcomed by Joel who was so helpful! We loved our very spacious room which was perfect for a family of four and the breakfast was very good. It was easy to walk everywhere, and close to some lovely restaurants. I highly recommend it!

Perfect family hotel. Our room had 2 bathrooms and two rooms. Perfect for a family with young kids. Everything works as expedted and staff was very friendly. Highly recommended

I was in this hotel with my family last week. My family (3 children and 2 adults) stayed for 7 nights. Central location to all main attractions. All the receptionists were very friendly and attentive, especially the girl who checked us in on Saturday 10/02 where we stayed only one night (She is the best receptionist/employee, always kind and tries to help with the our needs). Clean, spacious room, but very small fridge, with small bath towels impossible to use, I used them as a tea towel to dry the floor. Bathroom slippers provided without providing a bathrobe? Incredible!!!! The mattress and pillows are too soft and caused me back problems. Overpriced parking that is not worth €20, because the door to enter the hotel from the parking lot is only opened from the inside, without a lift, with a dangerous access staircase (my husband hurt his neck because of this staircase) and if I arrive by car after 10pm I have to turn around and catch the rain with my suitcase. I booked a triple room again for one night on 02/15 (my wedding anniversary), paying €286 in advance because it was the only one available on the site, we arrived at the hotel and we were assigned a single room. We stayed with the receptionist with our bags for 45 minutes who said the system made a mistake in finding our triple room, trying to give us a room that had opened and was already occupied by people coming out of the shower . He apologized saying that the system cannot see the rooms already occupied !!!!!

My family and I stayed here over Christmas and we were thrilled with the location! Easy access to the train, busses, and we never had a problem getting an Uber. We were surrounded by so many Christmas markets that were easy to walk to. There is also a really nice laundromat close by, and our room was always nicely put together when we returned at the end of the day. We would definitely stay here again!

We stayed in the large family room which was perfect for my friends and I. The reception staff were extremely helpful and pleasant. Very accessible to do some sightseeing. We were however a little disappointed that the restaurant was only open for breakfast although we found a lovely restaurant nearby