Park Plaza Nuremberg

There are a few issues with the property. 1) Expedia map- unless you checked Google Maps or were proficient in German, it would be hard to tell that the hotel is next door to train station and railroad tracks. 2) We traveled as a family of 4 with 2 kids. Despite booking an "Executive room" which are supposed to be more spacious, the hotel only has last floor with sloped ceiling available for family accommodations. The ceiling limits the space as it cuts out usable area we could have otherwise maneuvered around or stored luggage; 3) The room had a heat issue, as in the thermostat was broken and the heat kept coming in making it feel like sauna. When we complained in the morning, the staff suggested that 1) there's no issue at all; 2) we don't know how to use thermostat. Once we convinced them, they sent someone to inspect and determined that yes, the room is too hot and can't be fixed. But the manager said that we complained and rejected their offer to be moved (incorrect), and finally offered quarter of the 1 night price for the extreme pleasure of sleeping in a hot room (or not sleeping). We stayed in this chain in other locations and there was a stark difference. This was just not a great experience - maintenance is needed (toilet paper holders need fixing, closet door connectors flying out), and of course the service.)

Was recommended this hotel by some family, and it did not disappoint. Great location (to both the old-town area, and the public transport for other areas of the city), friendly staff, and great rooms. Will definitely choose this hotel again if I'm back in Nuremberg.

We decided to pay higher price to this hotel for its location and “probable quality”. But the realization was not as expected. Bath was clean, the towels were not. Pillows and bed were ok. Quiet room but extremely small. In the room, complimentary water was drunk by someone (bottle was opened), so I couldn’t drink it. If you bring your shirts to wear for business meetings, you need to bring your iron board with you. The small and useless board in the room can be used only for baby clothes. When I asked receptionist, he said he cannot do anything, except redirecting me to laundry service. I visited Nuremberg more than 6+ times, this was not the best even we paid highest rates.