Stolls Hotel Alpina

Very good service, especially for families with young kids. Excellent food package. Quite manageable access with public transport.

We stayed 3 nights in May 2019 and this was a good base for exploring downtown Berchtesgaden, Konigsee, Jenner mountain, and the salt mines, all a short drive away. Our rate included a good European breakfast of fresh rolls, fresh cold cuts & cheeses, hard and scrambled eggs, juice, cereals, fruits, yogurts, and a cappuccino machine. Beds were comfy, room was great, parking free, lobby had large sitting areas with working fireplace, and light cafe, dinner available in restaurant, grounds were family friendly. Staff was helpful. Only one alert: stairs were required to access many rooms, ours was up two flights. Discount card was included which provided free rides on city busses, reduced city parking, and some reductions on tourist sites.

A family-run Bavarian hotel that has really helpful and friendly staff. The location is beautiful and the rooms are typical mountain lodge style. The reception staff were outstandingly helpful with local advice, even contacting local chiropractors for my bad back. Breakfast was of a high quality and comprised of a good variety of hot and cold offerings. The room is very spacious and comfortable. Central to the Berchesgaten area, close to the Eagles Nest. We will be back for a longer stay very soon. Highly recommended if you want to stay in a property with authentic Bavarian character rather than a sterile 'chain' hotel.

The hotel is good at location and own a excellent facilities. However, the software - service is poor and bad. I was arranged to live in second floor and no one help me to put the baggage upstairs, while they did understand my wife is pregnancy. Meantime, the room had some sticky things on the floor when I move in. The check in is also not flexible , I can only get into my room after 5. Last but not least, I had booked a room for 4 ppl. However, one softbag was made instead a real bag. It made my family feel very disappointed.