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Wohlfühl - Hotel Neu Heidelberg - Hotel Heidelberg

4 star hotel
Connecting rooms
8.6/10 Excellent
(107 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.

Nearby attractions

Located in Heidelberg, Wohlfühl - Hotel Neu Heidelberg - Hotel Heidelberg is in the city center and near a metro station. Notable landmarks in the area include Heidelberg Castle and Schwetzingen Castle, and travelers wishing to experience a bit of culture can try Carl Benz Haus. Bonsai Center and Heidelberg Zoo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 7 am–9:30 am on weekdays and 7:30 am–10 am on weekends: eur 17.90-17.90 for adults and eur 9.9-17.90 for children
Coffee/tea in common area(s)
Room service available

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Things to do

Access to nearby health club
Bicycle rentals
Bike parking
Bike shop

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Smoke-free property

Nearest Airports

Airplane
Frankfurt Airport
71 km from this hotel
Stuttgart Airport
89 km from this hotel
map

Reviews that mention...

Family Reviews

for Wohlfühl - Hotel Neu Heidelberg - Hotel Heidelberg
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Wohlfühl - Hotel Neu Heidelberg - Hotel Heidelberg

Latest reviews (2)

A

8 Oct 2020 - 9 Oct 2020
reviewed on hcom

5 out of 5 stars

It was located in an area that I did not expect a hotel to be located (in a residential area) but it felt safe and the staff was great! They offer street parking that is free or parking behind the building for a small fee. There are only a few spaces available though so timing is everything. Our room was the perfect size for a quick overnight stay for my family of 4. The sofa bed was already made when we arrived to the room which was great since we were all ready to sleep. What I loved about this hotel was a self service “bar” at the end of the hallway. You grab the beers that you want and pay at the front desk when you check out. I would stay here again if we need a hotel in Heidelberg.
A

19 Oct 2018 - 20 Oct 2018
reviewed on hcom

2 out of 5 stars

Hotel was great. However, service left a lot to be desired. The front desk staff refused to provide baby crib. Our 10 month old slept on the floor. They also raised the breakfast price on us. I would never stay here again. There was also a light in the bathroom that would only turn off by turning off all power to the room (removing master key)
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