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Holiday Inn Express Marseille - Saint Charles, an IHG Hotel

3 star hotel
Kids stay free
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A bar/lounge, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and dry cleaning.

Nearby attractions

Holiday Inn Express Marseille - Saint Charles, an IHG Hotel is located in 1st Arrondissement, a neighborhood in Marseille, and is in a shopping district and near a metro station. La Vieille Charite and Museum of European and Mediterranean Civilisations are cultural highlights, and some of the area's activities can be experienced at Old Port of Marseille and Grand Port Maritime de Marseille. Looking to enjoy an event or a game while in town? See what's going on at Velodrome Stadium. Guests love the hotel's central location.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Free buffet breakfast available daily 6:30 am–10:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Marseille Provence Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Marseille - Saint Charles, an IHG Hotel
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4 out of 5 stars

2 reviews

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We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Marseille - Saint Charles, an IHG Hotel

Latest reviews (2)

N

Nicole

30 Jun 2023 - 1 Jul 2023
reviewed on orbitz

4 out of 5 stars

This property was delightful. It is located right across from the major train station in Marseille with trains that will take you all throughout france. The actual property was very quiet with no real traffic from the Train station. A beautiful set of marble steps welcome you to the glass doors. We met with Sophie who checked us in and was so delightful. She speaks English fluently. Sophie gave us a map of Marseille, recommended restaurants to get to, let us know how to get cash out if we wanted to take the bus and gave some amazing suggestions for sites to see during our stay. She made the hotel itself, five stars. The rooms were clean and spacious with an incredible view of marseille. There is air conditioning in the room though it didn't seem to work very well. The weather in Marseille was pretty great so we didn't need it. The room was very nice especially for a room in france. Spacious bathroom with separate showers which is also rare in france. On the other hand, outside of the property it's pretty sketchy. There's not much to do around the property unless being scanned by pickpockets and fending off your valuables, is something that is fun for you. It's not lost on me that we came on June 30th and stayed on July 1st, 2023, during a very important time of racial Reckoning in france. So the night time during protests were challenging. We respect the lives of the people of France. Especially those people of color being unfairly and unjustly targeted by police misuse of deadly force. Our evenings were spent in the resort because of that. And we were okay with that. The daytime however was great. We tried to get an Uber from the hotel but we quickly realized that Uber drivers were accepting and canceling jobs in favor of using their services as taxi drivers which is the preferred mode for the drivers. It benefits the drivers but incredibly inconvenient for customers. We took a taxi to the port which cost us about 22 Euros which is about 23.90. Dollars us. Breakfast was included and it was basic but yummy. There were lots of lounging and seating areas very enjoyable. I would avoid traveling to the store next door however. Some woman and her baby came to us and asked us to buy her baby Pampers buy accompanying her to the store across the street. We certainly didn't do that but instead bought her some food at the train station. The train station directly across the street had lots of small bites to eat. There was also a restaurant on the corner. Other than that there's not a lot of dining options nearby this resort. But by and large, I would certainly come again. Thank you again to Sophie for making our experience so wonderful.
S

Sylvia

5 Apr 2023 - 10 Apr 2023
reviewed on hcom

4 out of 5 stars

The outstanding thing about this hotel is the attitude of the staff. Every staff member greets you with a smile and offers practical advice to help. The receptionists are actually 5* even though the hotel is 3*. The buffet breakfast was unfortunately below par but sufficient to provide bare essentials. Also, given the recent pandemic, I'd suggest young children with obvious colds are prevented from roaming and handling uncovered food meant for public consumption.
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