Novotel Paris Saint Denis Stade Basilique

Would’ve give a higher rating but you can’t eat food in the dining area unless it’s from the hotel. Ao you have to eat in your small Paris room. Therefore, I probably wouldn’t return unless it’s a last resort because the access to the Metro is excellent. Also the shower is a dimmed mirror that doesn’t dim well so that was a whole privacy issue, particularly with teenagers and kids. Not the family friendly experience that we had with other hotels.

We travelled with the kids,only thing I would like to request is a kettle. We struggled to make formula for the baby, other that it was great.

The property itself is okay and its staff are great. I just don’t like the fact people hang in front of the hotel to smoke and sell cigarettes. Inside is nice and clean. The staff is mostly pleasant and helpful. The hotel is fine for family but the outside smoking and cigarettes selling ticked me off a bit. If you’re not bothered by the smoking in front of the hotel, I would recommend it They are plenty of places to eat, Though some areas of the city are not cleaned.

Not the best experience at this hotel. It felt unsafe from the very moment me and my family were entering the hotel. The door nearly shattered was the first impression upon entering the hotel. The Hotel itself does not belong in that area. There were often times drunk people singing at night while I was trying to fall asleep. The staff was doing their best to “be polite” but, they were just truly rude and inconsiderate. I kept asking for the staff to book a taxi and to ask if it is confirmed for my flight. And it almost seemed as if they were doing nothing all day, staring at a screen. All of the staff at the front desk just standing around. The rooms are another story, there is no sufficient air condition whatsoever. You will be waking up in a pool of sweat, 4 days of no sleep because the air condition never worked. Also, there seems to be a noise every 20 minutes in the room with the circuitboard, where you insert your key card. It was a loud noise that had awoken everyone each time. The food is okay, it looks microwaved in the “gourmet” bar. But, I can only say, the breakfast was the only good part of staying at this hotel. The rest of it, terrible.

Really great stay convenient location to M13. Service was great 😊 the room comfortably catered for 2 adults & 2 children

Room: We booked the hotel because of the price rate as it is rated as 4 stars. Room was a decent size for family of 4. However, the air conditioning didn’t work at all! The room is like sauna. Very hot. We need to open the window to let the cool air in. However we didn’t dare to open the during we were sleeping due to the area condition which I will describe it later. I spoke to the employee and she said will tell their maintenance staff but nothing happens. Although the room was clean, the poor air ventilation is not cater for sleeping at all! Staff: Overall friendly, but speaks very little English. Breakfast: Decent Area: Next to a metro line and tram. Should be very convenient for traveling to the Paris city centre. However we were bad luck with the strike and we had to travel with Uber only. What’s more freaking about was the area. First we were wondering why there were so many people loitering outside of the hotel, literally right at the front door. They were standing there the whole day, many with a pack of cigarettes in their hands. We Google about the area then only found out this is a high rated crime area (Saint Denis) In France (check Wikipedia)! I was freaked out as we have kids with us. That’s the reason why we don’t open our window at night. With the area condition, we decided to change hotel to Paris city centre, even though there is no refund. Overall I will give 2 stars