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Hôtel Excelsior Opéra

3 star hotel
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Hôtel Excelsior Opéra is a great option for families visiting Paris. Families appreciate its convenient location, close to public transport, shops, and attractions. The hotel is praised for its spacious rooms, offering comfortable accommodation for families of various sizes. The friendly and helpful staff consistently receive high praise from guests, enhancing the overall family experience. While some mention that the hotel may benefit from some modernisation, the positive aspects of location and service make it a popular choice.

Guest highlights

The exceptionally friendly and helpful staff who go above and beyond to assist guests.
The hotel's excellent location, close to metro, train station, shops, and attractions.
Spacious rooms, comfortable for families of various sizes.
The clean and comfortable rooms with some offering cute balconies.

About the hotel

This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.

Nearby attractions

Near a metro station, Hôtel Excelsior Opéra is in Paris City Center, a walkable area in Paris with good shopping. Palais Garnier and Louvre Museum are cultural highlights, and some of the area's notable landmarks include La Machine du Moulin Rouge and Palais Royal. Looking to enjoy an event or a game? See what's going on at Stade de France or Parc des Princes. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 coffee shop/cafe
Coffee/tea in common area(s)
Continental breakfast available for a fee daily 7 am–10 am: eur 14 per person

Guest services

24-hour front desk
Dry cleaning service
Multilingual staff
Tour/ticket assistance

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Aéroport de Paris–Orly
17 km from this hotel
Aéroport Paris–Charles de Gaulle
22 km from this hotel
Aéroport de Beauvais–Tillé
67 km from this hotel
map

Reviews that mention...

Family Reviews

for Hôtel Excelsior Opéra
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hôtel Excelsior Opéra

Latest reviews (6)

J

JUNHYEONG

15 Feb 2024 - 17 Feb 2024
reviewed on expedia

5 out of 5 stars

As you can find its location on map, it has very comfortable condition for transportation and shopping (Galeries La Fayette), and safety of course. Rooms are clean and have good city view. There were some sound and vibration from subway, but it was not so disturbing though. Every members of my family said this hotel was the best for sleep during family travel.
M

Megan

11 Jul 2023 - 13 Jul 2023
reviewed on hcom

5 out of 5 stars

Hotel Excelsior Opera was an excellent hotel for our family. The reception team are fantastic, friendly and very helpful! The rooms are huge and provide free daily bottles of water, coffee and tea. The room was very clean and bed was so comfortable. The room had and opening door onto a little balcony which was really cute. The location of the hotel was fantastic, so close to the Metro, train station and lots of great shops. Also if you want a great meal, go to The Family restaurant close to the hotel, it’s great! Thanks for a really enjoyable stay!!
S

Sharlene

Invalid Date - 16 Jan 2023
reviewed on wotif

5 out of 5 stars

Staff like family .always there to answer questions and help you . Location to shopping amazing Roissy bus to airport around corner Very clean and safe . They will email before you travel asking what you would like ? Like restaurants , sites ect We will stay there again . Great location !
J

Julie

Invalid Date - 29 Nov 2022
reviewed on wotif

5 out of 5 stars

Easy access to train stations and Dining restaurants as well as Malls. Staff are great! Thanks to John or Jean, the one that checked my family in around 2pm last Tuesday, Nov.22. Room has a lovely view of the city. Also thanks to that kind gentleman/staff at 7am on Nov.29 for calling a taxi for us going to the airport, Wonderful customer service!
A

Amy

20 Jul 2022 - 23 Jul 2022
reviewed on wotif

5 out of 5 stars

What a lovely find in the Opera/9th arr! Able to comfortably fit our family of 5 in 2 rooms (3 beds each room) in this updated but quaint hotel. The staff was absolutely wonderful--so friendly and kind. They really went above and beyond to help us with recommendations, suggestions and happily kept our luggage after checkout so we could continue to enjoy our time in Paris. I would highly recommend this great hotel!
A

Anil

1 Jun 2022 - 4 Jun 2022
reviewed on hcom

4 out of 5 stars

The location of this hotel is amazing with Palais Garnier being a five minute walk from the hotel. The nearest metro station is also a stone throw away, around 100 meters, and from there you are no more than 15-20 minutes away from all the major tourist attractions. Overall the hotel is in need of some renovation to make it look modern and fresh, as it does feel dated at the moment. Also found the room to be in slightly small, but I guess this is expected for a city center, and a 3 star hotel. As my family and I were hardly in the hotel during the day the above did not bother us, as we only went back to sleep and freshen up. The hotel staff were very friendly and helpful which made our stay even more special!
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