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La Caserne Chanzy Hotel & Spa, Autograph Collection

Connecting rooms
9.2/10 Wonderful
(257 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Private bathrooms are not ensuite and housekeeping is available on request.

Nearby attractions

Located in Reims, La Caserne Chanzy Hotel & Spa, Autograph Collection is in the historical district. Carnegie Library of Reims and Tau Palace are local landmarks, and the area's natural beauty can be seen at Montagne de Reims Regional Natural Park and Patte d'Oie Park. Looking to enjoy an event or a game while in town? See what's happening at Reims Arena or Auguste Delaune Stadium.

Popular amenities

Family friendly

Arcade/game room
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:00 am: eur 26 per person
Coffee/tea in common area(s)
Free daily reception

Spa

4 treatment rooms
Couples treatment room(s)
Massage/treatment rooms
Massages
Sauna
Spa open select days
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Raised toilet seat
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Arcade/game room
Fitness center
Full-service spa
Indoor pool
Sauna
Steam room

Outdoor

Outdoor furniture
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - august 2019
Smoke-free property
map

Reviews that mention...

Family Reviews

for La Caserne Chanzy Hotel & Spa, Autograph Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about La Caserne Chanzy Hotel & Spa, Autograph Collection

Latest reviews (3)

S

Simon

5 Sept 2024 - 7 Sept 2024
reviewed on hcom

4 out of 5 stars

The Caserne Chazny is in a fantastic location for Reims cathedral and shopping. Staff at check in an incredibly friendly and helpful as are the car valets. We had a junior suite over looking the front of the cathedral and you could not have wished for a better view from the balcony. Having booked with Hotels.com we prepaid for breakfasts and wished we hadn’t. For a Marriott Autograph hotel the breakfasts are best described as dismal. Day one we ordered to the room and received half a cup of cold coffee, muesli with no milk and a fruit salad that looked a very sorry state. Day 2 we ate in the restaurant and things were not much better. No pastries, no fruit salad, certainly not worth EUR31 per person per day. Also be careful if sitting outside for breakfast there must be a wasps nest nearby! The spa was lovely and a great treat, you do need to book your time though to be guaranteed a visit. We were also unexpectedly treated to a naked man parading around the spa. Obviously not a sight we are used to in a hotel spa…vive la France! All in all a lovely located hotel but it did not really live up to its 5 star rating in our opinion. Perhaps we had been well and truly spoiled by the magnificence of the Jane’s Boutique in Colmar
c

claire

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

5 out of 5 stars

As usual another wonderful stay. Amazing service, comfortable amenities great food great location, we needed a break from the kids and had to choose somewhere and loved it so much we went back, reims is beautiful and with so many champagne caves to visit all I have is excuses!
A

Angela

19 Apr 2022 - 21 Apr 2022
reviewed on expedia

5 out of 5 stars

Fantastic location and lovely hotel. We thought this was the best choice for visiting the region. The kids also loved it.
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