Ace Hôtel Bourges

Room clean but had a musty smell. A spare pillow would be useful and also a safety rail for the window, quite dangerous that young children could climb and fall out the window if open and unattended.

An utterly dreadful hotel, particularly for the price. The rooms smelt musty and unpleasant, the carpet was worn and the shower and windows were covered in mould. We paid more than £80 for a family room that was meant to sleep four people. We arrived to find three beds - a double and a single. On further inspection, we found a made-up pull-out bed underneath the double, but there was no space to put it up. Eventually, we wedged it at the foot of the double bed, which cut off half the room, unless we climbed over the bed with our sleeping children in. We also had one towel to share between four of us. Check-in was slow, mainly as people have to pay on arrival, and communication was difficult, with the staff on reception using a translation app to speak to customers. Drinks had to be purchased via the front desk too, and there was no outdoor seating, not even a couple of benches. Grim, extortionate and inefficient - avoid!