Safir Sharm Waterfalls Resort provides a mixed bag for families. While some guests praise the helpful staff and delicious dinner options at Verdi restaurant, others highlight significant drawbacks. The resort's maintenance and cleanliness in public areas have been criticised, and the noise levels may be disruptive due to the hotel's policy on children. The kids' club is a positive aspect, receiving high praise from parents who appreciated the staff's attentiveness. Consider these points when planning your trip.
Guest highlights
The kids' club staff, Sami, Kiko, and Nivein, were praised for their exceptional care of children.
The Verdi Italian restaurant received rave reviews for its high-quality food, comparable to fine dining in London.
The helpful and attentive staff are repeatedly highlighted.
About the hotel
Timezone: Africa/Cairo Located in Sharm El Sheikh (El Hadaba), Hilton Sharm Waterfalls Resort is within a 10-minute drive of Naama Bay and Ras um Sid. This 5-star hotel is 3.4 mi (5.5 km) from Sharm Old Town and 6.2 mi (10 km) from Naama Bay Beach. Make yourself at home in one of the 401 air-conditioned rooms featuring MP3 docking stations and minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. 32-inch LCD televisions are provided, with satellite programming available. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Grab a bite at La Cascade, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Visit one of the 7 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Nearby attractions
Safir Sharm Waterfalls Resort is located in El Hadaba, a neighborhood in Sharm El Sheikh, and is near a metro station and on a private beach. Ras um Sid and Sharm El Sheikh Golf Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Cleo Park and Hollywood Sharm El Sheikh. Looking to get your feet wet? Water skiing and windsurfing adventures can be found near the property.
Popular amenities
Family friendly
5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
In-room child care (surcharge)
Laundry facilities
Playground
Snack bar/deli
Supervised childcare (surcharge)
Wifi
Available in all rooms: internet access (surcharge)
Available in some public areas: wifi (usd 165), wired internet (surcharge)
Food and drink
2 beach bars, 3 poolside bars, 7 bars/lounges and 1 swim-up bar
24-hour room service
4 restaurants and 2 coffee shops
Spa
12 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Sauna
Turkish bath/hammam
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Accessibility
This property does not have elevators
Things to do
24-hour fitness center
5 outdoor pools
Aerobics classes
Arcade/game room
Billiards/pool table
Children's pool
Full-service spa
Karaoke
Motor boating
Outdoor tennis court
Parasailing
Playground
Sauna
Scuba diving
Shopping
Snorkeling
Spa tub
Steam room
Volleyball
Outdoor
Bbq grill(s)
Beach umbrellas
Garden
Picnic area
Pool umbrellas
Private beachfront location
Rooftop terrace
Conveniences
Atm/banking services
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
Reception hall
More
Beach towels
Designated smoking areas
Nearest Airports
Sharm el-Sheikh International Airport
16 km from this hotel
Hurghada International Airport
90 km from this hotel
Reviews that mention...
Family Reviews
for Safir Sharm Waterfalls Resort
4 out of 5 stars
5 reviews
Review data
5 star reviews
40%
4 star reviews
40%
3 star reviews
0%
2 star reviews
0%
1 star reviews
20%
We have selected a sample of reviews which reflect what families have said about Safir Sharm Waterfalls Resort
Latest reviews (5)
Y
Yousif
21 Jul 2021 - 22 Jul 2021
reviewed on hcom
1 out of 5 stars
The resort looks amazing from the outside but the outside only.
This terrible resort ruined my trip to Sharm El Sheikh. The customer server was just trash. He kept trying to steal money from me. First his said he doesn't have the reservation and I need to give him conformation number, I had the email with conformation number and everything. Then he said you have to pay extra because your reservation is for one person, I showed him the app and it says 1 room 2 people. He made me wait for like an hour just to check me in. Everyone was just trying to steal money, they send someone to the room to show me how to use the air condition, how to close the curtain and how to use the toilet like I am a kid. I think the purpose was to see where my stuff is so they can steal it when I'm not in the room.
The restaurant was always crowded because this is a cheap hotel and the food was bad too.
Read the other reviews people have left and stay away from this resort if you want to have fun in Sharm El Sheikh.
V
Viktor
17 Nov 2019 - 18 Nov 2019
reviewed on hcom
4 out of 5 stars
Rooms are not sound insulated; but hotel accept not only children below age 12 upto 3 per room - but even infants below age 2. And not is some children-oriented area but throughout all hotel. So bring your earplugs but even with them not except deep undisturbed sleep
A
Ali
8 Jun 2019 - 13 Jun 2019
reviewed on hcom
5 out of 5 stars
We had a very good service through out the week.
It’s family friendly
D
Dean
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
fantastic i went with my 3 year old daughter and the staff could not have been more helpful the team who run the kids club Sami,Kiko,and nivein were absolutely fantastic with my daughter if you are looking to go on holiday with your kids and relax this is the place to go. i went scuba diving while my wife had treatments at the spa which is also very good while our daughter played in the kids club. Verdi the italian restaurant in the hotel is 5 star my wife and i eat out a lot in london and the food in verdi's would compete with some of the fine dining in london. we will definatly be going back.
A
29 Jun 2019 - 30 Jun 2019
reviewed on expedia
4 out of 5 stars
Hilton Waterfalls is a very old hotel, and many of the rooms are really old with bad maintenance, same applies also on the public areas like the Gym and elevator were one of only two elevators in the hotel was out of service all the time. My vacation was in July and the weather was very very hot, still the air conditioning was always turned off during the heating hours in the restaurant and lobby. It felt like eating breakfast and lunch in a Sauna room, we were swimming in our sweat that our clothes get completely wet. The breakfast and lunch hours were always unpleasant. The same applies for the gym, it was a very small room, no air-condition and exercising was a nightmare. No cleaning and bad maintenance of the machines, in several occasions there were kids in the gym playing which was so annoying. The internet is another star down for this hotel. The free internet is only in the public area and it was always very poor, to get internet in the room you have to pay 10$ a day, which is not worth. The cleaning in public area was also very poor, you might see cups in the swimming pools, and public toilets are not clean. Sellers are all around you by the pool and you don’t get any peace of mind.
Despite everything, the stuff working in the hotel are amazing, very nice and concerned fo provide the best service. The room was always clean and decorated with funny figures thanks to mr. Mohammed Ragab. The food always was delicious at dinner time and we had a great vacation anyway
