A
Andraous
20 May 2024 - 23 May 2024
reviewed on expedia
5 out of 5 stars
Very clean very nice. Comfortable bed big rooms. They have another hotel across the street. It is amazing for kids and it is very very clean very friendly stuff and you can use the facilities there.
K
Kimberly
19 Feb 2024 - 24 Feb 2024
reviewed on expedia
4 out of 5 stars
Had a lovely week at the ALDAU and was blown away by home huge it is. The pool is an absolute beast! A great family spot with lots to do and great service and staff. The food wasn't especially amazing unless you were able to score a reservation to one of the restaurants on site, which was nearly impossible to do, and you could only go once if you could. The buffet was also huge and I suspect the size of it had an impact on the quality of food at times. There was a lot of construction that was happening in the older rooms which made it very loud and noisy in the latter part of the day when you were trying to sit on the deck and relax. The location to the Red Sea was excellent, but the snorkeling trips were very short for the $$. I would definitely go back again, but if just with a couple of people, I would probably chose a smaller resort in the end.
AS I found in all of Egypt however, the people and staff were some of the most polite and friendliest that I have met in all of my travels!
M
Mina
25 Jun 2023 - 26 Jun 2023
reviewed on hcom
5 out of 5 stars
We had an amazing family vacation at a hotel that surpassed all expectations. The staff warmly welcomed us, especially Mr. Dawod and Mina, who were incredibly friendly and helpful. The hotel is ideal for families, with fantastic amenities. The pool and beach were impressive, and the aqua park kept our kids entertained. The availability of delicious snacks throughout the day was a delightful touch. The food quality was exceptional, with high standards. Samuel Reda provided cheerful and attentive service at breakfast, and Hanan Gamal ensured guests were well taken care of. Emad Elbadry at the pool bar went above and beyond to assist us, and Mohamed Awny at the Karibu bar was polite and hardworking. The entire staff was exceptional, creating a memorable and relaxing experience. We are grateful for their dedication. We can't wait to return, as this hotel excelled in all aspects, making it the perfect destination for our future family vacations.
J
Joseph
22 Sept 2022 - 28 Sept 2022
reviewed on expedia
5 out of 5 stars
Amazing experience for my family, exceptional resort, great beach and 2 pools (one is with sea water and warmed), food offered at the buffet and a la carte restaurants is of highest quality with many options, beautiful landscape, all staff are exceptional, friendly and professional
A
Ahmed
12 Jul 2022 - 14 Jul 2022
reviewed on hcom
5 out of 5 stars
Dear Steigenberger Management,
Thanks for your reply and showing concern and care to our problem at check in. The Hotel resolved the issue immediately. Thanks to Daoud who called and helped out with everything - the hotel granted us with room upgrade and late checkout as well. Honestly the Hotel is perfect in every aspect. The Hotel cares for the guests and wants to make returning guests, this shows why it earned the reputation they for being the best in Hurghada. Staff is great, food is good and the amenities are amazing for family and kids. 2 nights are not enough, minimum you need 4 to 5 nights to make full use of this huge facility.
Thank you again
M
Mahmoud
9 Jul 2022 - 12 Jul 2022
reviewed on hcom
3 out of 5 stars
Once was the flagship hotel of Hurghada, Steigenberger’s quality of hospitality and service was superb, but everything has declined into a 4 star level. Although still one of the most expensive hotels but staff there are not so friendly, starting from reception (except Mr Omar , he is the best) . We spent so much time to get our room and when I asked for late check out they told me I have to pay 10 euros (although I am hotels.com gold member) , I had to pay extra money for my children. At the room Wifi is not regular and only for 2 devices!! . Food level is mediocre, very late service of waiters. It was Eid vacation and the hotel was packed but I think this is not an excuse for mediocre service.
H
Hany
15 Dec 2017 - 19 Dec 2017
reviewed on expedia
5 out of 5 stars
My family and I had fun and enjoyied our stay at the hotel. Tyre riding through the pool tunnels was very nice experience
N
Nabil
17 Nov 2017 - 22 Nov 2017
reviewed on expedia
5 out of 5 stars
I’m so happy with my vacation at this hotel and I will recommend to all my family members and all my friends.