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Hotel El Crater

3 1/2 star hotel
Kids stay free
9/10 Excellent
(103 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, massage/treatment rooms, and a business center.

Nearby attractions

In the mountains, Hotel El Crater is in an area with good shopping. Pucara de Rumicucho and Rumicucho Ruins are local landmarks, and the area's natural beauty can be seen at Pululagua and San Luis. Be sure not to miss outdoor adventures like hiking/biking trails, ecotours, and mountain biking, or hop on a bike rental nearby and take a self-guided tour around San Antonio de Pichincha.

Popular amenities

Family friendly

Dvd player
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Room service available

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Couples treatment room(s)
Facials
Massage/treatment rooms
Massages
Sauna
Spa open select days
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Full-service spa
Sauna
Steam room

Outdoor

Garden

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Hotel El Crater
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel El Crater

Latest reviews (2)

D

Doreen

Invalid Date - 26 Dec 2022
reviewed on orbitz

5 out of 5 stars

The rooms are very spacious, gorgeous views from the rooms, and it is a very family-friendly hotel. The staff were so kind and responsive to any question or request and very knowledgeable regarding activities in the area. The food was delicious and a nice balance of Ecuadorian and European/North American food. We highly recommend El Crater during your visit to Ecuador!
A

Allie

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

What a unique place to stay! We were in awe of the views as we drive up to the hotel and we were immediately greeted & taken to our spectacular room. The service was outstanding: from the owner stepping away from the dinner table with his family (?) to say hello, to the staff opening the restaurant for us for dinner. If you have the opportunity, this is an experience not to be missed. I'll never forget my time 'in the clouds'.
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