Venus Beach Hotel

Reception. 1. Reception's team are rude, on the defensive and unhelpful, except for the reception's customer rep Milena, she was always welcoming and offered solutions to our grievances when she was on shift since the rest of the time no one helped. The manager only appeared asking for review at the end of the stay, and I couldn't response Room. 1. Since day one problems with the toilet and air conditioning. It took serveral calls and talks with the reception's person to get issues sorted out. 2. Uncomfortable bed and pillows. Breakfast. 1. During our stay at the hotel we only have breakfast, so I can only comment on that. There are not vegan, diary free and gluten free options, so that a person with specific dietary requirements would definitely struggle to find something to eat. 2. Waiters seem to be in a rush to collect dishes, so they kind of rush you up to finish your breakfast. They tried to take plates away from us several times while eating, without even asking. 3. Same menu served during our stay. We stayed 13 days at the hotel and same food was served every single morning. Hotel in general. 1. There isn't a park for children to play. 2. The sauna and indoor swimming pool were closed. 3. The gym opened from 10AM, very inconvenient for a person like my wife who likes working out early in the morning before breakfast. The gym has not air conditioning and there isn't any drinkable water. 4. Entertainment wise, no much going on during the evening.

Just returned from a 5 day family holiday. We had a great time! Hotel was clean, the buffet was always fresh and tasty, with great variety and the staff was always polite and attentive. The Pool Area was not very crowded even though it is peak season and the beach which is adjacent to the hotel is one of the best in Paphos. Overall we had a Great time and we will be surely returning !!!

It is the worst hotel i stayed ever in my life. Not clean Not 5 star hotel Only my kids enjoyed with the lady in the kids club she was very nice. They barely clean the room and bathroom. The towels always dirty. Internet very bad connection. They never clean the balcony We stayed one week they never changed the sheets.