Tilajari Hotel Resort

4th stay at Tilajari. Its a comfortable resort with things for kids to do but not many other things in the area. It has a good buffet. I go here just to relax and not feel i have to do anything.

Installations are private, there's security.Has activities within the property. They are improving the exterior. The cleaning service is good.I observed the cleaning staff struggling to push the cleaning supply cart in the rough walkway, kind of an unnecessary work load. Breakfast was good, restaurant service was very courteous and prompt. Landscaping is rich in local flora though the peacock pen needed a good power wash. The pool is a good size but in bad need of surface repair. The kid pool is ok. The jacuzzi is way too small for a fullsize adult. The large grassy area was used for group sports and was nice. We had a reservation through Gate 1 and we were offered their largest and most comfy room in the seven hundred row of rooms. We had invited a second family to join us here in Costa Rica. They were assigned a 600 series room, way smaller a.nd distant from us . We were misinformed that the seven hundred rooms were sold out. We checked online and realized 2 rooms were available and with this info in hand we confronted the male reception clerk who grudgingly upgraded their room . We always offered to pay the difference between room rates. He has been the only Costa Rican with an attitude.

This is a great hotel. Excellent service, clean and COVID safety conscious, great restaurant, and beautiful grounds. Only complaint is that there are very young kids in the adult pool, some in diapers, but this is more of a parent issue than a hotel one, and a very common thing in Costa Rica. It’s really bad considering that they have 2 kid pools!