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Lancaster House

4 star hotel
Kids stay free
8.4/10 Very Good
(1007 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features 2 restaurants, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Lancaster House is located in Usaquen, a neighborhood in Bogotá, and is in a shopping district and near a metro station. La Castellana National Theater and Botero Museum are cultural highlights, and travelers looking to shop may want to visit Hacienda Santa Barbara Mall and Andino Commercial Center. Traveling with kids? Consider Bogota Botanical Garden, or check out an event or a game at Movistar Arena. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

Popular amenities

Family friendly

Dvd player
Highchair
Kitchen
Laundry facilities
Microwave
Mini-fridge
Separate dining area
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
24-hour room service
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am

Spa

Ayurvedic treatments
Body treatments
Facials
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Thalassotherapy
Treatment room

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar in shower
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant

Things to do

24-hour health club
Bike parking
Billiards/pool table
Karaoke
Sauna
Spa services
Spa tub

Outdoor

Garden
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
Water dispenser

More

At least 80% lighting from leds
At least 80% of food locally-sourced
Communal living room
Comprehensive recycling policy
Fireplace in lobby
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
Renovated entire property - december 2019
Romance packages available
Smoke-free property
Tv in lobby
Vegetarian dining options

Nearest Airport

Airplane
El Dorado International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Lancaster House
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

67%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Lancaster House

Latest reviews (3)

D

DANILO

17 Aug 2023 - 19 Aug 2023
reviewed on orbitz

4 out of 5 stars

It’s spacious and clean great for family traveling.
B

Boris

4 Nov 2022 - 9 Nov 2022
reviewed on orbitz

5 out of 5 stars

It would be rude if I recognized only one name. At the Lancaster it feels like coming home. The atmosphere is a family atmosphere. The staff goes beyond making sure that one is always comfortable. The only thing I didn't like, but it was a person I didn't met and this happened before arriving in Colombia, the person in charge of answering the expedia emails and transportation from the airport to the hotel. The guy doesn't answer the messages and despite the fact that I gave him all my flight information, he never made it to the airport and I had to use a taxi. But the overwhelming attention received by the hotel staff makes that a small incident. I would stay at the Lancaster again the next time I return to Bogota no question ask.
E

Erick

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

I went with my wife two kids and my mother. In general our time there was very good I should recommend some aspects to improve: Room service time Parking space Breakfast quality. I order ommelettes and I wasn't satisfied.
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