Cosmos 100 Hotel & Centro de Convenciones

I stayed for a week with my family and we enjoyed the excellent facilities of the hotel, neat in every sense. the restaurants with exquisite food and all the staff, very friendly and willing to serve the guests in the slightest way. In short, it is a wonderful place and I would return without hesitation on my future trips

The price was good for 10 day stay around $48 a night. Breakfast is included and it is good. There are areas that fall short. The staff was pretty nice, however very poor at basic English. For example, i asked for a small coffee maker for the room, they brought me a space heater. The room service food was fantastic however, the person who takes your order over the phone does not speak any English. My wife thankfully speaks fluent Spanish, but everytime my wife placed an order the woman Dajama, was so rude acting like we are ruining her day by giving our business to the hotel. The gym location is terrible, its on the top floor (floor 10). Bogota has a high altitude to begin with and the 10th floor is even worse. I accomplish half my normal workout and almost passed out. The man who operates the pool area was wearing at hat that has the F-word written in English on the front. Absolutely unprofessional and inappropriate when children are swimming. The bathrooms could use serious remodeling. The front doors are old and dont close easy. One day the maid left our door open while we were gone. Thankfully nothing was missing hours later when we returned. The laundry service was so over priced its not even funny. They force you to agree to paying extra to have your clothes ironed and pressed. I dont need my underwear and socks pressed. So we called a local service for a fraction of the price did pick up and drop off same day.