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Santa Catalina Hotel

4 star hotel
9/10 Excellent
(836 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Santa Catalina Hotel is praised for its excellent location and well-maintained rooms and common areas. Families will appreciate the accommodating and pleasant staff, frequently highlighted in guest reviews. Many reviewers specifically mention the exceptional service provided by staff members such as Julio and Carlos, who went above and beyond to make guests feel welcome.

Guest highlights

The exceptional service provided by staff members such as Julio and Carlos.
The well-maintained rooms and common areas.
The accommodating and pleasant staff in the restaurant and pool area.

About the hotel

This smoke-free hotel features 2 bars/lounges, a poolside bar, and a snack bar/deli. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, concierge services, and laundry facilities.

Nearby attractions

Santa Catalina Hotel is located in Cartagena Walled City, a neighborhood in Cartagena, and is near the airport and by the ocean. Cartagena Fishing Club and Bodeguita Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Port, Fortresses and Group of Monuments and Parque de La Marina. Caribbean Naval Museum and Naval Museum Cartagena are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
Free english breakfast available daily 6:30 am–10:00 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)

Outdoor

Garden
Rooftop terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Rafael Nunez International Airport
4 km from this hotel
Ernesto Cortissoz International Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for Santa Catalina Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Santa Catalina Hotel

Latest reviews (4)

f

francisco

11 May 2024 - 16 May 2024
reviewed on expedia

5 out of 5 stars

The hotel was in location, the room was well kept and clean and so was the common areas as well; the staff was excellent. I made also included that the staff in the restaurant and the pool area was very accommodating and pleasant. I would highly recommend this hotel to friends, family. Julio at the front desk was very kind and helpful, Ruth from the restaurant too.
c

carina

28 Sept 2023 - 2 Oct 2023
reviewed on expedia

5 out of 5 stars

Julio and the staff were amazing!! He made us feel like family. Would def stay here again.
G

Garrett

17 Jun 2022 - 20 Jun 2022
reviewed on orbitz

5 out of 5 stars

Keep Carlos with company or give him promotion. He made this trip very easy and fun for me. I appreciate his service so much. Definitely will be coming back thanks to Carlos at check in desk. He treated me like family , gave me great recommendations.
V

Veronica

26 Mar 2022 - 27 Mar 2022
reviewed on expedia

3 out of 5 stars

After 7/8pm the zone becomes noise and full of drugs. Not appropriate for families with kids
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