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Sofitel Hangzhou Westlake

5 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(421 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located on the riverwalk, Sofitel Hangzhou Westlake is in Shangcheng neighborhood and is connected to a shopping center. Museum of Traditional Chinese Medicine and Museum of Traditional Chinese Medicine are cultural highlights, and some of the area's landmarks include Qinghefang Old Street and Chenghuang Pavilion. Traveling with kids? Consider Xihu Tiandi, or check out an event or a game at Huanglong Stadium. Take an opportunity to explore the area for water adventures such as boat tours. Guests appreciate the hotel's convenience to public transportation: Ding'an Road Station is 7 minutes by foot and Longxiangqiao Station is 14 minutes.

Popular amenities

Family friendly

Free babysitting
Free cribs/infant beds
In-room child care (surcharge)
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily: cny 182 per person
Coffee/tea in common area(s)

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Steam room

Outdoor

Bbq grill(s)
Garden
Rooftop terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Hangzhou Xiaoshan International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Sofitel Hangzhou Westlake
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

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4 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Sofitel Hangzhou Westlake

Latest reviews (1)

P

Peck Sze Jacqueline

28 May 2024 - 31 May 2024
reviewed on expedia

5 out of 5 stars

Very convenient. We were just across from the lake. Our junior suite booking including daily breakfasts and afternoon teas. Suite was tidied twice a day with fresh fruits provided daily. Hotel drivers offered good rates and good service.
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