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Grand Hyatt Hangzhou

5 star hotel
Connecting rooms
8.6/10 Excellent
(381 verified Hotels.com guest reviews)

About the hotel

5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located on a lake, Grand Hyatt Hangzhou is in Shangcheng, a neighborhood in Hangzhou with good airport proximity. Broken Bridge and Wulin Square are notable landmarks, and the area's natural beauty can be seen at West Lake and Hangzhou Botanical Garden. Xihu Tiandi and Zhejiang Science and Technology Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
24-hour room service
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:00 am: cny 194 per person

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Spa open daily
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Steam room

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Renovated entire property - december 2018
Smoke-free property

Nearest Airport

Airplane
Hangzhou Xiaoshan International Airport
27 km from this hotel
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