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Conrad Hangzhou

5 star hotel
Connecting rooms
9.8/10 Exceptional
(58 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite.

Nearby attractions

Located in Jianggan neighborhood, Conrad Hangzhou is connected to a shopping center. Wulinmen Wharf and Xianghu Tourism Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit MIXC Mall and Wushan Night Market. Xihu Tiandi and Zhejiang Science and Technology Museum are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (cny 40), wired internet (surcharge)
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
24-hour room service
3 restaurants
Buffet breakfast available for a fee 6:30 am–10:00 am on weekdays and 6:30 am–11:00 am on weekends: cny 193.2 for adults and cny 96.6 for children
Free reception (select days)

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Doorbell and phone notification
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator

Things to do

24-hour fitness center
24-hour pool access
Full-service spa
Indoor pool
Spa tub

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Hangzhou Xiaoshan International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Conrad Hangzhou
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

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4 star reviews

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We have selected a sample of reviews which reflect what families have said about Conrad Hangzhou

Latest reviews (2)

L

Lee

21 Nov 2019 - 26 Nov 2019
reviewed on hcom

5 out of 5 stars

World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!
A

14 May 2019 - 16 May 2019
reviewed on wotif

5 out of 5 stars

New hotel clean n very nice view good stay for family
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