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Sheraton Grand Shanghai Pudong Hotel & Residences

5 star hotel
Connecting rooms
8.4/10 Very Good
(424 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

2 restaurants, a marina, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a 24-hour fitness center, and a bar/lounge.

Nearby attractions

Located in Pudong neighborhood, Sheraton Grand Shanghai Pudong Hotel & Residences is connected to a shopping center. The Bund and Jin Mao Tower are notable landmarks, and travelers looking to shop may want to visit Xintiandi Style Shoppping Centre and Nanjing Road Shopping District. Yu Garden and Shanghai Disneyland© are not to be missed. Guests love the hotel's convenience to public transportation: Tangqiao Station is 5 minutes by foot and Lancun Road Station is 11 minutes.

Popular amenities

Family friendly

Free children's club
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi, wired internet (cny 90 per night)
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
24-hour room service
Buffet breakfast available for a fee daily: cny 230 per person
Coffee/tea in common area(s)

Spa

Body scrubs
Body treatments
Facials
Hydrotherapy
Massage/treatment rooms
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Portable bathtub seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Aerobics classes
Full-service spa
Indoor pool
Sauna
Shopping
Spa tub
Steam room
Yoga classes

Outdoor

Garden
Marina onsite
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Shanghai Hongqiao International Airport
17 km from this hotel
Shanghai Pudong International Airport
28 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Grand Shanghai Pudong Hotel & Residences
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Sheraton Grand Shanghai Pudong Hotel & Residences

Latest reviews (1)

T

Tzu Kai Dio

23 Jul 2018 - 25 Jul 2018
reviewed on hcom

3 out of 5 stars

Lobby staff didn’t know how to handle guests and peak time traffic. I was in the line waiting for check in, many people cut in front of me and the reception staff didn’t attempt to stop them. And the next morning 6:30 am at breakfast, there was a huge crowd in the breakfast buffet. Once again staff couldn’t control the crowd, allow them to take excessive amount of food per person (ie, one kid took a whole plate of eggs, yogurt...) resulting no food left on the counter. I was literally searching for 40 mins and couldn’t find one single cook egg. In the end I realized that the food never reached the counter, as soon as staff brought them out from kitchen, people grabbed them on the way.
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