Four Seasons Guangzhou

Excellent stay, love the extra large bathtub. Large room great for couple and family with kids. Absolutely a better deal than Rosewood Guangzhou.

We stayed here 6 nights for a family holiday. We went for breakfast at the hotel’s Mondo restaurant and was greeted by a very rude manager. Her attitude was pushy, impolite and treated the guests badly, she just tries to get people to eat and leave as if she is operating a hawker stall. We reported this to the front desk and there were no follow up. We refuse to eat at the hotel for the remainder of the trip… meanwhile don’t expect any greeting when you are in the hotel. We wanted to arrange a taxi at the 70/F lobby and they make you to go all the way down to the 1/F to arrange… when we arrived and ask the manager, she just point us to one of the bell boy… all the while without asking us where we want to go… zero communication or smile… on the last day, one of the glass lamp casings in the bathroom fell and broke into pieces… my child was brushing teeth and almost got hurt. It’s a disappointing experience and we won’t go to this hotel in the future.