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Enjoy Santiago - Hotel del Valle

4 1/2 star hotel
8.6/10 Excellent
(152 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features a full-service spa, a casino, and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, an outdoor pool, a restaurant, and a health club are onsite.

Nearby attractions

Located in Rinconada, Enjoy Santiago - Hotel del Valle is in the mountains. Notable landmarks in the area include Santa Teresa Sanctuary and Santuario Teresa de Los Andes.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Free buffet breakfast available daily 7 am–11 am

Spa

Body treatments
Body wraps
Massages
Reflexology
Sauna
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Full-service spa
Indoor pool
Outdoor pool
Sauna
Steam room

Outdoor

Garden
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

1350 casino slot machines
58 casino gaming tables
Casino
Smoke-free property

Nearest Airport

Airplane
Comodoro Arturo Merino Benitez International Airport
53 km from this hotel
map

Reviews that mention...

Family Reviews

for Enjoy Santiago - Hotel del Valle
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Enjoy Santiago - Hotel del Valle

Latest reviews (1)

A

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reviewed on expedia

3 out of 5 stars

We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.
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