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OTL Gouverneur Saguenay

5 star hotel
Connecting rooms
9.6/10 Exceptional
(1080 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

OTL Gouverneur Saguenay is located in Chicoutimi, a neighborhood in Saguenay, and is near the airport and on a river. Historical Centre of the Sisters of the Good Counsel of Chicoutimi and Petite Maison Blanche Museum are local landmarks, and travelers looking to shop may want to visit Place du Royaume and Village de la Securite. Traveling with kids? Consider Parc Mille Lieux, or check out an event or a game at Centre Georges-Vezina. Be sure not to miss outdoor adventures like mountain biking and hiking/biking trails, or hop on a bike rental nearby and take a self-guided tour around Saguenay.

Popular amenities

Family friendly

Babysitting (surcharge)
Cribs/infant beds (surcharge)
Fence around the pool
Grocery/convenience store
In-room child care (surcharge)
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free daily reception
Free full breakfast available weekdays 6:30 am–10:30 am
Room service available

Spa

12 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Sauna
Spa open select days
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking

Things to do

7 spa tubs
Aerobics classes
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Outdoor

Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library

More

Fireplace in lobby
Shared microwave
Shared refrigerator
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for OTL Gouverneur Saguenay
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

2 reviews

Review data

5 star reviews

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4 star reviews

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3 star reviews

50%

2 star reviews

50%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about OTL Gouverneur Saguenay

Latest reviews (2)

S

Surinder

7 Aug 2022 - 8 Aug 2022
reviewed on orbitz

2 out of 5 stars

I want my money back. Shame on Expedia to mislead me into booking this. Garden facility was not included, but was shown in the pictures and no mention of it. Hotel wanted $200 more for it. We already paid $300 for one night. My family did not enjoy the hotel, main amenities were not accessible to us. Room was nice, bathroom was tiny, breakfast was great, parking terrible. Will never stay there or recommend someone. Very disappointing.
A

Ashley

7 May 2022 - 9 May 2022
reviewed on orbitz

3 out of 5 stars

They won’t clean your room, clear garbage, or replenish coffee etc unless you go to the front desk and specifically ask for what you need. Thermal tubs are only for 16 so you can’t bring your children. The day we were trying to leave a crew of sewer people lifted the man hole beside where our car was parked so we couldn’t get out on time and they damaged our car.
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