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Shintana Saya Residence

4 star hotel
Connecting rooms
10/10 Exceptional
(311 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Shintana Saya Residence is a small boutique hotel in Siem Reap that offers a warm and welcoming atmosphere. Families will appreciate the spacious, clean rooms, and the friendly, helpful staff who go above and beyond to ensure a comfortable stay. The hotel's convenient location and the beautiful, well-maintained grounds add to the overall appeal. While specific amenities for children aren't explicitly mentioned, the exceptional service and focus on guest satisfaction make it a great option for families.

Guest highlights

The incredibly friendly and helpful staff who went above and beyond, even arranging airport transfers and tuk-tuk rides.
The spacious and clean rooms
The beautiful and well-maintained hotel grounds

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.

Nearby attractions

Located in Siem Reap, Shintana Saya Residence is in the business district and near the airport. Angkor Wat and Charles de Gaulle Road are local landmarks, and travelers looking to shop may want to visit T Galleria by DFS and The Heritage Walk. Traveling with kids? Consider Cambodian Cultural Village and Water Park Khnar Siem Reap.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee daily 6:30 am–10 am: usd 12 for adults and usd 6 for children

Spa

Massage - thai
Massage - deep-tissue
Massage - hot stone

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance

Things to do

Bicycle rentals
Children's pool
Helicopter/airplane tours
Horse riding/rentals
Mountain biking
Outdoor pool
Spa services

Outdoor

Bbq grill(s)
Garden
Rooftop terrace

Conveniences

Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airport

Airplane
Siem Reap International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Shintana Saya Residence
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Shintana Saya Residence

Latest reviews (5)

T

Takamichi

20 Jul 2024 - 22 Jul 2024
reviewed on hcom

5 out of 5 stars

Spend 2 nights with family. Very satisfied, Small size of Hotel, but Food is good, Room is big and clean, more than anything all staff are friendly, helfpul and quick response for any of our request. Thank you for all of hopitatlity.and see you in next year!
J

Jean-Philippe

12 May 2024 - 14 May 2024
reviewed on hcom

5 out of 5 stars

I cannot rate this hotel more highly. We had an incredible four night stay here with my family. The staff went out of their way to help us have the most enjoyable time, including airport transfer, snacks, housekeeping, taking us for a tuk tuk at sunrise when we insisted we try even when they knew it was too cloudy(!)! and looking after our two young daughters when they were all templed out! Stay here whenever in Siem Reap, for an incredible stay.
B

Brooke

29 Mar 2023 - 30 Mar 2023
reviewed on hcom

5 out of 5 stars

Our stay at this property was probably one of our best hotel experiences ever! David the owner was so kind and accommodating! The staff went above and beyond to make our trip amazing! The room was super clean and comfortable and the kids loved the pool. But honestly the kindness and accommodations of the staff were our favorite part! If you are headed to Cambodia or Angkor wat this property is the best place to stay!
K

Kenneth

26 Mar 2023 - 30 Mar 2023
reviewed on hcom

5 out of 5 stars

Outstanding small boutique hotel ! The staff gets to know you and they treat you like family. Too many little extras to name.. Bottle of wine and snacks in the room.. Daily bottles of water provided, staff waiting with cold drinks when you return from daily excursions, snacks provided every evening.
D

Diana

Invalid Date - 27 Dec 2022
reviewed on orbitz

5 out of 5 stars

A hidden gem! My family and I loved staying at this hotel. David and his staff made us feel very welcomed and helpful since this was our first time in Cambodia. The property grounds are beautiful and well cared for each morning. Wish I could of stayed longer.
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