Umaya Resort & Adventures

Very friendly staff and super attentive. Unit could use more kitchen items and the bathrooms need a major overhaul. Pool needed maintenance, as well. Amazing, clean beach and staff were constantly working to keep it clean. Housekeeping did not come until dinner, but when asked for extra pillows, someone came right away. Laguna was great food and service. Pizza place was yummy, but expensive. Our family of 5 had a wonderful time.

My wife got stung by a scorpion while having breakfast, fortunately nothing bad happened and she did well but it ruined our entire plan for the day. Staff was helpful and reassured about the recovery. On the second morning of our stay there was no running water on the entire premises and we had to wait for the office staff to arrive in the morning to address the issue. Otherwise the hotel is on a beautiful piece of land with good access to lagoon and beach. Pool was clean. Food at the pizzeria was expensive (around $25 USD for a 12 inch). Food at the hotel restaurant was fairly priced. Rooms were clean but a bit dated. This place is convenient for families.

We booked a 2 bedroom and 2 bath 2nd floor beachfront room with balcony at Umaya through Expedia. We were contacted and informed by Umaya that there was construction going on at the resort and that we needed to be moved to a different resort. We were moved from Umaya(Placencia) to Almond Beach Resort(Hopkins). When we arrived at the Almond Beach resort we were provided with our room, but it was not a 2nd floor with balcony. We were also informed that there was no construction going on at Umaya. I was expecting a bad visit after hearing that. The Almond Beach resort was very nice and we had a wonderful time. The kindness of the staff at Almond Beach was incredible. They bend over backwards to provide a wonderful experience. From the receptionist who greeted us on arrival to the grounds keepers, everyone there knows the meaning of service. The employees at the resort always greeted me by my name and with a smile. There were 2 who especially had an impact on our visit to Almond Beach. They are Captain Larry and Salam. These 2 gentlemen could brighten any cloudy day or improve a sunny one. They were always ready to help out with any activity at the resort or provide beautiful flower arrangements at your door for the next morning. These 2 gentlemen helped to make our family vacation unforgettable.

This was a good place for a family stay the pool and beach are easy on site. The food is good but pricey and not enough options for children. So, bring your own snacks. The hotel did not provide pool towels in the room and asked that we leave the pool towels by the pool. However, there were never any clean towels for us to use at hte pool , so bring your own towels. I have yet to have room ready on time for any of the Myuy Ono hotels in Belize. So, don't expect to be in your room at check in. Finally air conditioners were not working.

My experience was awesome!! I didn’t realize that on the lagoon side would be so peaceful! My family and I enjoyed our stay!