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Jam Hotel Brussels

8.2/10 Very Good
(471 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Jam Hotel Brussels is a cool and quirky hotel that's perfect for families. The hotel features spacious family rooms with comfortable beds, and a small rooftop pool is a fun bonus. While the lifts may be a bit cramped, families will appreciate the convenient location near restaurants, a market and transport links. Note that some guests have mentioned the surrounding area can be noisy and the pool may be too small for swimming.

Guest highlights

The spacious and well-designed family rooms, perfect for families of five.
The comfortable beds ensuring a great night's sleep for everyone.
The fun rooftop pool, a great addition, especially during warm weather.
The convenient location near restaurants, markets, and transport links.

About the hotel

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, 2 bars/lounges, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.

Nearby attractions

Located in Sint-Gillis neighborhood, Jam Hotel Brussels is connected to a rail/subway station. The area's natural beauty can be seen at Bois de la Cambre and Brussels Park, while Horta Museum and Porte de Hal Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Constant Vanden Stock Stadium, or consider a night out at Flagey. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Outdoor pool
Travel crib

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Cooked-to-order breakfast available for a fee 7:00 am–10:30 am on weekdays and 8:00 am–11:00 am on weekends: eur 15-25 for adults and eur 15-25 for children

Spa

Sauna
Spa open select days

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Full-service spa
Outdoor pool

Outdoor

Outdoor furniture
Rooftop terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Brussels Airport
12 km from this hotel
Brussels South Charleroi Airport
41 km from this hotel
Liege Airport
80 km from this hotel
map

Reviews that mention...

Family Reviews

for Jam Hotel Brussels
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

50%

4 star reviews

12%

3 star reviews

12%

2 star reviews

12%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Jam Hotel Brussels

Showing 1 - 10 of 16 reviews

Latest reviews (16)

P

Paul

1 Aug 2024 - 2 Aug 2024
reviewed on hcom

5 out of 5 stars

Really liked this hotel. The decor is very cool with the concrete ceilings and antique style switches, but not too much style over substance. Our room fit five people really nicely. The beds were so comfortable - we all slept really well, and the bed enclosure against the wall was a real hit with the kids. The little roof pool is tiny but a great touch, and they have a fantastic roof bar. On site parking was full when we arrived, but there was plenty of parking available down the side streets nearby.
M

Mark

16 Jul 2024 - 19 Jul 2024
reviewed on hcom

5 out of 5 stars

An excellent find which reflects the wonderful oddity of Belgium and Brussels in particular. Rooms straddle the line between hostel and boutique hotel with the family rooms particularly well designed to fit four without seeming cramped. The design features are subtle from the use of recycled plastic to graffiti sticker instructions. The rooftop bar is a real find though often crowded and the chill out pool is tight on space but a great idea for hot nights. The only issue is the cramped lifts which struggle to accommodate more than three people. We didn’t eat there (and the drinks menu was light on beer variety) but the Blond boulangerie three doors down was superb for breakfast.
J

Joachim Meyer

22 May 2024 - 24 May 2024
reviewed on hcom

5 out of 5 stars

We had a great trip, was a perfect fit for our family of five.
d

david

20 Apr 2024 - 21 Apr 2024
reviewed on hcom

5 out of 5 stars

Amazing hotel in the best neighborhood of Brussels. Friendly staff (Rita), clean room, nicely laid out for a family. On top of all this, superbe rooftop to enjoy my wife and I our last evening in Brussels without the children. A great add-on to other hotels we did in Brussels! Without taking of the heated pool… Can’t wait to come back!!! David Vermeiren
M

Mozhgan

3 Mar 2024 - 5 Mar 2024
reviewed on hcom

1 out of 5 stars

I didn’t like the place No shampoo no body wash in my room I had to go ask twice No slipper no ice The bed for third person wasn’t comfortable So if you have kids get room with double bed not bunk bed
C

Claire

21 Feb 2024 - 23 Feb 2024
reviewed on hcom

5 out of 5 stars

A quirky hotel that was perfect for our short stay in the city. Well placed - not far from the Eurostar terminal or the city centre. Easily accessible by tram or bus. Lovely room - perfect for a family. Pool was great fun. Surrounded by trendy coffee shops and an amazing bakery. Would definitely return.
K

Kathy

30 Aug 2023 - 1 Sept 2023
reviewed on expedia

4 out of 5 stars

Close to the 92 tram. Room was a great size for family of 5. Pool was a bonus for tired travelers! Area was loud and dirty. No fault of the hotel. Good place to stay for quick in and out into the city center.
H

Hakan

18 Aug 2023 - 20 Aug 2023
reviewed on expedia

5 out of 5 stars

I liked the staff. The room had bunk beds which the kids liked and were comfortable to sleep in. Not a pull out sofa :). Location had a few restaurants and a market near by. To go to the main square needs a ride or 1/2 hour walk. Streets at night around the hotel were fine.
S

Syed

14 Aug 2023 - 15 Aug 2023
reviewed on expedia

5 out of 5 stars

Nice hotel with bund bed retrofit for the kids. Lift was little bit small to carry two person and any luggage.. Overall a good stay..
B

Brooke

6 Aug 2023 - 7 Aug 2023
reviewed on expedia

2 out of 5 stars

This felt more like a youth hostel than a family hotel. It was cleaned less thoroughly than other similarly-priced hotels our family of four stayed in across Western Europe. We were excited for a swimming pool, but the pool was too small for swimming and too cold for lounging in Belgium’s chilly summer evenings. The hallways are inexplicably dark, which gives the place a slightly creepy vibe. The bare wood and exposed concrete decorative motif in the rooms is charming, but maintenance is required. For example, our shower drain must have been blocked so it had been removed entirely, exposing the plumbing. Recommended for young adults who appreciate the rooftop bar and being a little out of the tourist zone.
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