Hilton Garden Inn Bahrain Bay

The staff were friendly and check in was fast. The room was wide and comfortable. The toilet bidet was not clean. The next day they swiped the toilet floor with a towel that smelled very bad. The Avenues mall has a supermarket near the hotel. I wish they keep families in separate floors than solo travellers it would ve more convenient and more quite.

We as a family booked one suite and two twin bedrooms went there to celebrate my wife’s birthday. One funny thing is the first day they did not clean the room, when called and asked why I was told that I should have called or talked to the reception to do that, when I told the reception no body told us we need to call he just said sorry. When I went down to go out I passed by the reception to confirm our request of cleaning the room, the reply I got was will see if some body there to do that. Next bad experience was when I asked for late check out and told that it is totally fine as tomorrow we do not expect a rush so extended check out is no problem. The strange thing is that when I called the next morning about the late checkout the reply was we can extend for one our, my reply I need at least two hours and I was told westerly it should not be a problem. The total experience is a very bad one which ruined my wife birthday party and the fun and joy we should have.