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Novotel Wien Hauptbahnhof

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Novotel Wien Hauptbahnhof is a great option for families visiting Vienna. The hotel boasts a convenient location directly opposite the main train station, providing easy access to the city centre and other attractions. Families appreciate the hotel's child-friendly atmosphere, highlighted by an indoor playground in the lobby. The hotel also receives positive feedback for its pleasant staff and good breakfast.

Guest highlights

The extremely convenient location directly opposite Vienna's main train station.
The indoor playground in the hotel lobby.
The pleasant and accommodating staff.

About the hotel

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Wieden neighborhood, Novotel Wien Hauptbahnhof is connected to a shopping center. Karlsplatz Stadbahn Station and House of Music Museum are local attractions and those in the mood for shopping can visit Ringstrassen Galerien and Kaerntner Strasse. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Guests appreciate the hotel's convenience to public transportation: Quartier Belvedere S-Bahn is 4 minutes by foot and Sudtiroler Place S-Bahn is 4 minutes.

Popular amenities

Family friendly

Laundry facilities
Playground
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 6:30 am–11:00 am on weekends: eur 23 per person
Room service available

Spa

Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Full-service spa
Playground
Sauna
Steam room

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Vienna International Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Wien Hauptbahnhof
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

0%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Novotel Wien Hauptbahnhof

Latest reviews (10)

K

KOREA

5 Apr 2024 - 7 Apr 2024
reviewed on hcom

5 out of 5 stars

Convenient location, nice breakfast, recommendable especially for family. Right in front of main station, quiet area, easy access to the main center.
C

Carlos A.

5 Dec 2023 - 7 Dec 2023
reviewed on expedia

5 out of 5 stars

Great place to stay with a family. Conveniently located across the Wien HBF to make regional or local connections.
A

Ahmad

22 Aug 2023 - 23 Aug 2023
reviewed on travelocity

1 out of 5 stars

We arrived at midnight to the room. Air conditioning was not working, with family with tired kids, temperature inside the room was like 30C and no matter how much AC was blowing air it was not going down.
P

Peggy

28 Jun 2023 - 29 Jun 2023
reviewed on travelocity

2 out of 5 stars

The room was for 2 adults and 1 child with queen bed and single pullout. The queen bed mattress was comfortable however single mattress was in very poor condition.
A

Aileen

30 Jun 2023 - 2 Jul 2023
reviewed on travelocity

5 out of 5 stars

Front desk staff was pleasant and accommodating. My kids enjoyed the indoor playground. It’s very close to the train station.
A

ABIGAIL

17 Jun 2023 - 19 Jun 2023
reviewed on hcom

5 out of 5 stars

Great hotel and location Very child friendly with a play area in the lobby Lovely restaurant and relaxing reception Good room with nice quality bath products
A

Agata Danuta

5 Apr 2023 - 9 Apr 2023
reviewed on travelocity

5 out of 5 stars

Room on 8 th floor - family ( for 4 people. Staff very nice, helpful and hard working. I do mot speak German but almost everyone speaks very good English so no problems with communication. very good location of the hotel, very easy access to centre and Vienna attractions.
F

Filipe Hailer

1 Jan 2023 - 5 Jan 2023
reviewed on hcom

5 out of 5 stars

The hotel is in front of the train station, very good location, making it easy to come and leave the city by train, close to take subway or tram. The hotel is very nice, good room, good breakfast, gentle receptionists. The hotel had a lot of families, many kids, the breakfast area was out the table quickly but the novotel team was always including table to accomodate the people on breakfast (around 9h30-10), but if you come earlier the breakfast area had a lot of free table. I believe this was due to the new year vacation. If I have the chance, I will stay in Novotel Wien again :)
A

Arpit

2 Oct 2022 - 3 Oct 2022
reviewed on hcom

5 out of 5 stars

Very close to vienna central station. Neat & clean. Staff cooperative. Room size good , modern and clean, kids room.
D

Dimche

12 Jul 2022 - 13 Jul 2022
reviewed on travelocity

5 out of 5 stars

Literally next to the Central station, checked in in 3 minutes, room was clean, we needed something extra for the kid, they responded right away, polite and friendly
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