Art Series - The Chen

The Chen runs on the HAPPY personality of this vietnamese lady running the front office . She will do her Best to assist customers . Thk u lady . The Boxhill central mall is great for asian food ,thats all . This mall could invite sports goods shop to be anchor tenant !! Add on a childrens play grd .

We spent four nights this summer. The hotel is located in a high-rise apartment building in the center of Box Hill, a major Asian community neighborhood. Excellent location within minutes walk to shopping mall, restaurants and Box Hill train/tram station. You could find almost any type of Chinese cuisines. Pubic transport is very convenient. We took train to downtown, beach and zoos. The room is a bit small for the family but it provides everything we need.

Stayed 3 times yr 2022, everything perfect but need some dusting and need a microwave in twin queen bed room , with the small children will be more convenient

I have stayed here a few times. Positives: Convenient location next to Box Hill Plaza. It has a very good Hotel pool. The rooms are on the small side for a family but ok. Well kept. Beds are comfy. Negatives: Parking is a pain with not enough spots for guests. I had to hunt for a spot most days and had to park in visitor parking one night. Cost of parking is quickly approaching CBD prices at $16 a night which is stupid for the suburbs. Service is very average where you have to ask the front desk for pool towels but they rarely have them available and need to bring them eventually. You need to proactively ask for your room to be cleaned despite hotel per night fees being the same as when it was full service. Overall, ok. I would stay again but I am also just as likely to try somewhere else.